Business ProfileforModern Muscle Xtreme

I purchased (2) replacement Mahle 2618 pistons from ****** *** over the phone to replacement the (2) pistons that were tapped too hard, which left an indented circles on top of the pistons. I asked & confirmed that the (2) pistons would come sold as a complete piston, which included the new ring set, new pins, & new pin clips. ****** *** assured me that they would all be included when I place my order over the phone. I received (2) pistons, but the ring sets, pins, & pin clips did not come with the new pistons. I called ****** ***, and he stated the it wouldn’t be a problem to send the missing parts, & that Modern Muscle Xtreme would make sure to take care of me. So, about a month went by, & still I never received the missing parts. I called back & spoke to ****** *** again, & he stated that he thought the missing parts were already sent out. I explained that I still haven’t received the parts to compete my pistons. He once again assured me he would take care of it, & send me the tracking number. So, I waited again for several weeks, & still did not receive anything. I then called Modern Muscle Xtreme back and spoke with ****, & explained the situation to him. He said he would look into it, & contact me via email. I waited, waited, & waited, but still nothing. Today, I called Modern Muscle Xtreme and spoke to ****** *** again. He now stated that Modern Muscle Xtreme doesn’t sell the replacement pistons with the ring set, pin, nor pin clips. He apologized, in which I stated that if fine that he apologized, but it doesn’t resolve me issue. ****** *** stated that I would have to buy a complete ring set, & reuse my pins & pin clips. You can’t reuse pin clips, which ***** *********** told me over the phone because of the risk of them popping out of the piston pin groove. Needless to say, I wasn’t happy with ****** ***’s response. So, I stated that I would like to return the (2) pistons and asked for a prepaid label. He hung up on me, over & over. He said he had all day.