ComplaintsforVirginia Arms Co
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Complaint Details
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Initial Complaint
03/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I consigned a hand gun to be sold by Virginia Arms on January 6. I was told by an employee of Virginia Arms that the gun was sold on January 17. I received a call on January 31 from ***** at Virginia Arms that they were working on getting a check to me by the end of the week. I received nothing, so I called on February 15 and February 21 and left inquiries but no response. I called again on March 15 and was told to come by on Monday, March 20 to pick up the check. On March 20, I drove to the store (45 min away), but they had no sign of a check for me. The employee took a message.It has now been over 60 days since my gun sold. The gun was sold for a price of $2500, of which $2125 is owed to me per the consignment agreement. My cell phone can confirm all the calls I made and I have a copy of the consignment agreement. I have the voicemail from the owner from January 31.
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Customer Complaints Summary
12 total complaints in the last 3 years.
11 complaints closed in the last 12 months.