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Complaint Details
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Initial Complaint
11/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
*********************** and Omega contracting remodeled my kitchen in my home and did not complete the job. ****************** left behind all of the trash in my yard from remodeling my kitchen. additionally, he ruined my refrigerator then informed me that he has to make a hole in the wall that connects to a hose to the fridge which he charged an extra $500.00. furthermore, on the first day of "completion" of the kitchen a cabinet cover fell. I have contacted *********************** and omega contracting numerous times to come fix it. I was told that a new cabinet covered needed to be ordered and that it will take a week to arrive. well then a month passed by and i continuously follow up and ultimately, someone finally comes and puts the cabinet cover on (they placed it on crooked) and to top it off they placed on the same exact one that fell on the first day of "completion" of my kitchen. this same cabinet cover that was placed on is busted from falling on the first day.Business response
03/21/2022
In reviewing the comment and our system, we have not serviced the customer mentioned. Representative *********************** used to work for our company up until December 2018.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.