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      Country
          Country

          Find a Location

          Southern Plumbing & Heating Supply Corp has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Southern Plumbing & Heating Supply Corp

              4214 George Washington Memorial Hwy Hayes, VA 23072-2819

              BBB Accredited Business
            • Southern Plumbing & Heating Supply Corp

              829 Mt Vernon Ave Portsmouth, VA 23707-2022

              BBB Accredited Business
            • Southern Plumbing & Heating Supply Corp

              1130 Executive Blvd Chesapeake, VA 23320-3636

              BBB Accredited Business
            • Southern Plumbing & Heating Supply Corp

              1947 George Washington Mem Hwy Yorktown, VA 23693-4220

              BBB Accredited Business

            Business ProfileforSouthern Plumbing & Heating Supply Corp

            Plumbing Supplies
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 7/24/2019

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Southern Plumbing & Heating Supply Corp has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Southern Plumbing & Heating Supply Corp

                4214 George Washington Memorial Hwy Hayes, VA 23072-2819

                BBB Accredited Business
              • Southern Plumbing & Heating Supply Corp

                829 Mt Vernon Ave Portsmouth, VA 23707-2022

                BBB Accredited Business
              • Southern Plumbing & Heating Supply Corp

                1130 Executive Blvd Chesapeake, VA 23320-3636

                BBB Accredited Business
              • Southern Plumbing & Heating Supply Corp

                1947 George Washington Mem Hwy Yorktown, VA 23693-4220

                BBB Accredited Business
              BBB File Opened:
              9/4/2008
              Years in Business:
              66
              Business Started:
              1/1/1958
              Business Incorporated:
              5/5/1958
              Accredited Since:
              7/24/2019
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              7:00 AM - 5:00 PM
              T:
              7:00 AM - 5:00 PM
              W:
              7:00 AM - 5:00 PM
              Th:
              7:00 AM - 5:00 PM
              F:
              7:00 AM - 5:00 PM
              Business Management
              • Mr. Charles "Chaz" Southall, President
              Contact Information

              Principal

              • Mr. Charles "Chaz" Southall, President

              Customer Contact

              • Mr. Charles "Chaz" Southall, President
              Additional Contact Information

              Fax Numbers

              • (757) 595-6684
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Paul E Lawson Jr L

              08/31/2021

              I went to Southern Plumbing &Heat, on Mt ****** Ave, rather than going to the BIG BOX stores,to support locally owned businesses. I wanted a shower ,but never got a respoadaptation kit to install in a Claw tub to provide shower options for 3 grandchildren .
              The salesman at SP&H said he had two in stock, showed me the computer images, which looked ok. I purchased the kit for ******* (inc. tax). The salesman
              Gave me the number of a local plumber that he recommended! I called the man and he came out,looked at the part and the tub then he told me the part wasn't made to fit the tub. I returned the part and told the salesman that I couldn't use the part and asked him to refund my Credit card. He said he could do that but it would take about 25 minutes???, I told him I had a short errand,and would come by his store shortly. Upon my return he gave me a receipt for my refund. Upon my return home,I realized the amount was incorrect.I called the store, but it had closed .the next day I went back to the store and told the salesman about the error.again I was told that it would take about 25 minutes , , the main store was in Yorktown. Only two people could approve my refund 100%. One was on vacation and the other was out to lunch (10:00am?) Finally I was told that the difference was for restocking fee! The item was about 10-15' behind the counter,the box was packed and taped and I watched him place it right back where he got it the first time. I sent a Email to the Yorktown ,explaining the transaction and never received a Reply.
              I did contact my credit union and they put a hold on the **** Charged for stock fee. And through their efforts,they resolve my account and closed the matter.
              If I had gone to the Big Box store,this would never have taken place.
              I believe that Southern Plumbing & Heat was taking advantage of the Elderly,and inexperienced. They should be ASHAMED..one star rather leave none

              Southern Plumbing & Heating Supply Corp Response

              09/14/2021

              We are very sorry you had a negative experience. If the ****** is processed we will issue a refund. Our company has been around since **** and has grown with the communities we serve over the years. We value our customers and would not be in business today if we conducted business poorly.
              The branch manager at that location tried to reach you via phone to resolve the issue, but could never reach you. We have addressed the issue with the employee on restocking fees. It is a standard practice to have a restocking fee on returned special ordered material. As you stated this product was not special ordered specifically for you. You should not have been charged the restocking fee.
              In addressing the situation with the employee they did instruct you that this was a specialty type faucet, and highly recommended that you first have licensed plumber come out before purchasing. This step was to insure this is the correct faucet for your unique installation. You declined that advise and purchased without knowing for sure it would work. This would have saved you and the plumber multiple trips. We value our customers time and try to help supply their needs in the most efficient manor we can. Once again we apologize for any inconvenience,

              Local BBB

              BBB of Greater Hampton Roads

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