About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/15/1949
Years in Business: 115
Business Details
- Local BBB:
- BBB Serving Western Virginia
- BBB File Opened:
- 6/15/1949
- Business Started:
- 1/15/1911
- Business Incorporated:
- 7/16/1986
- Type of Entity:
- Corporation
- Alternate Names:
- Grand Piano & Furniture Co.
- Grand Home Furnishings Warehouse Outlet
- Business Management:
- Ms. GiGi Hall, Manager of Human Resources
- Mr. George Cartledge III, President
- Mr. George Cartledge Jr., Chairman of the Board
- Mr. Robert Bennett, Executive Vice President
Additional Contact Information
- Principal Contacts
- Mr. George Cartledge III, President
- Customer Contacts
- Mr. George Cartledge III, President
- Additional Phone Numbers
- Other Phone: (540) 381-4000
- Other Phone: (540) 463-3121
- Other Phone: (540) 434-7619
- Other Phone: (540) 942-4119
- Other Phone: (540) 563-2070
- Other Phone: (276) 466-3999
- Other Phone: (434) 239-5900
- Other Phone: (540) 885-0851
- Other Phone: (276) 679-6779
- Other Phone: (540) 721-2227
- Other Phone: (423) 246-1333
- Other Phone: (304) 645-8003
- Other Phone: (434) 974-6480
- Other Phone: (540) 662-0912
- Other Phone: (304) 255-0508
- Other Phone: (304) 425-0039
- Other Phone: (423) 283-4045
- Other Phone: (304) 901-4360
- Additional Email Addresses
- Primary: Email this Business
- Additional Websites
- gottrust.org/grandhomefur...
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Furniture Stores, Mattresses, Bedding, Massage Chairs
Latest Reviews
Shelby C
"Ordered a sectional couch and received it on August 5, 2025 while unwrapping it there was a black stain on it and immediately texted them to advise them of the damage. Never heard from them so reached out to them multiple times to resolve the issue to no avail." ... Read full review
Donny J
"We purchased a Lazy Boy recliner from Grand Home Furnishings. After only about 6 months the color started coming out of the back of the recliner." ... Read full review
rene c
"I need to take back my complaint about this store with the warranty. I apologize to all of you there that I was upset over the phone." ... Read full review
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