Information and Alerts
Accreditation Status
This business is BBB Accredited.
BBB has determined that BloomsToday meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Important Information
Customer Complaint
Some consumer complaints question monthly membership fees concerning the company's Blooms Rewards program, and allege that they had not authorized them. In order to obtain some discounts advertised on-line, consumers must sign up for a Blooms Rewards membership, which has an initial charge of $9.99 and which authorizes the application of a monthly membership fee through the charging credit card. According to information provided by the firm, not all advertised prices require membership enrollment. For those advertised product prices that do require membership enrollment, company complaint responses refer to authorization steps at the time of purchase. Although the company indicates consumers can cancel enrollment in the Blooms Rewards program online, some consumers report difficulty cancelling enrollments with the other associated trade styles that link to the Flowers Today site.
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