ComplaintsforReinaltt Painting and Design
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Complaint Details
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Initial Complaint
11/18/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired Mr. Ricardo R****************** of Reinaltt Painting and Design to paint the living room and the stairwell and hall of my townhouse. My wife and I were told the work would take two days. We agreed on a price of $1900. Mr. R************ came to my home 11 October 2021 and said he would finish the work in one day because he had another job in the Springfield, VA area. He insisted we pay him in cash and we paid him the fill amount on 11 October. We could not determine the quality of the work until the paint dried the next day. The paint was not correctly applied in sufficient quantity and the walls now have an appearance of blotches and streaks in several places. Some areas around the windows and stair rails were skipped completely. My wife and I have never experienced such poor and unprofessional work by a contractor and others should be warned about this business and the substandard quality of their work. We expressed our disappointment with Mr. R************* in an e-mail on 12 October 2021. He stated that customer satisfaction was important to him, but he refused to agree to return to our home and address the concerns we raised.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.