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Find a Location

Stephen Alexander Homes has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stephen Alexander Homes

      993 Laskin Rd, Suite B Virginia Beach, VA 23451

    • Stephen Alexander Homes

      820 Greenbrier Circle Ste. 3 Chesapeake, VA 23320

    • Stephen Alexander Homes

      1005 Steeleman Ln Chesapeake, VA 23320

    Business ProfileforStephen Alexander Homes

    Home Builders
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Stephen Alexander Homes has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stephen Alexander Homes

        993 Laskin Rd, Suite B Virginia Beach, VA 23451

      • Stephen Alexander Homes

        820 Greenbrier Circle Ste. 3 Chesapeake, VA 23320

      • Stephen Alexander Homes

        1005 Steeleman Ln Chesapeake, VA 23320

      Location of This Business
      993 Laskin Rd, Suite B, Virginia Beach, VA 23451
      BBB File Opened:
      1/13/2005
      Alternate Business Name
      • Steven Alexander Homes
      Contact Information

      Principal

      • Ms. Bonnie LaCerra

      Customer Contact

      • Ms. Bonnie LaCerra
      • Mr. Steven Alexander, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/05/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Date of purchase was September 17, 2021. Paid approximately ********* ******* ********* Homes had left many of our issues with our purchase unresolved. They did not stick to the contract in regards to our signed agreed upon concrete driveway, they did less concrete than the signed site plan stated. No response back to us or our real estate agent ever to this day. Their contractors damaged many items in our home including: damaged quartz kitchen countertop chipped and scratched by builder's contractors (terrible repair job done, asked builder to attempt to do a better repair or replace if the repair can not be noticed), kitchen cabinet doors and drawers scratched from paint overspray on them and still have paint overspray, master fiberglass Roman tub damaged with scratches and finish rubbed off by painters trying to remove paint overspray with a sanding block, two damaged doors not replaced or fixed, OSB subfloors make crunching/creaking sound when walking, enclosed back porch door threshold never replaced as promised so water leaks in, screws popping out of drywall all over on ceilings and walls, cracked and finish damaged on downstair's fiberglass shower, defective crank out windows not fixed or replaced as of yet, improper crown molding caulking was used in that the caulking is separating and cracking (didn't use flexible crown molding caulk), terrible paint job and wood work on stairs and railing, and carpet contractors stapled carpet down in many areas not allowing for future stretching. We would like all of these items exchanged out, fixed properly, and done by professionals.
      Read More

      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB of Greater Hampton Roads

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