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Find a Location

Virginia Deck Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforVirginia Deck Builders

    Deck Builder
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 06/27/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Virginia Deck Builders is a Alexandria City, VA based Deck Builder serving most of Alexandria and surrounding regions like Fairfax County,  Arlington County, Loudoun County and Prince William County. We specialize in all your Decking needs – new deck installation, deck resurfacing, gazebo and patio installation, Louvered roof installation and porches.

    Business Details

    Location of This Business
    501 Holland Ln Unit 402, Alexandria, VA 22314-3568
    BBB File Opened:
    7/16/2019
    Years in Business:
    6
    Business Started:
    3/1/2018
    Business Started Locally:
    3/1/2018
    Business Incorporated:
    3/1/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2705177868 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA

    These agencies may include:

    Department of Professional and Occupational Regulation (DPOR)-VA

    9960 Mayland Drive, Suite 400

    Henrico VA 23233

    (804) 367-8500

    http://www.dpor.virginia.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Deck Dream LLC
    Business Management
    • Mr. Nicolay Jantic, Owner
    Contact Information

    Principal

    • Mr. Nicolay Jantic, Owner

    Customer Contact

    • Mr. Nicolay Jantic, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    20 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/10/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    Virginia Deck Builders came out to the house to give us a quote on deck work. We looked at reviews, did due diligence and decided to go with this company. We received a contract and paid the down payment of $10K. However since that time, there has been no communication from the company despite multiple calls and emails. The calls are screened through an answering service and as such there is no one who answers that works directly for the company. I am reporting this company to the BBB as it appears this company has a pattern of taking large sums from consumers but then not delivering on the worm.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Zach M.

    1 star

    09/07/2022

    We are deeply worried this company is not real, and that we have been defrauded by a criminal. Over 4 months ago we signed a contract and put down a $17,914 deposit to get started on a deck replacement. Roughly a month after paying the deposit, we discovered this company wasn’t licensed to do work in Prince William County. Then we lost all communication for a period of time, before finding out our sales rep had quit the company and our project was supposedly being handled by the owner, Nikolay J*****. Since then, every contact with Nicolay has resulted in us either being ignored or lied to. Our contract is now expired, we have demanded that our deposit be refunded, and still the lies continue. 147 days of this. The most generous way to interpret the situation is this: Nikolay has too much work on his plate and is simply unable to handle our project. This company could be legitimate, and if we get our money back, we’ll assume we just got unlucky and hired the wrong contractor at the wrong time. And we’ll update this review with that information. But if you’re reading this, and you too are worried that you’ve been defrauded or scammed by this company or any other company the name ‘Nikolay J*****’ is associated with, please contact us directly. If you’ve heard these excuses “it’s my birthday week”; “I’m at the DMV”; “my friend is in a coma”; “I’m working in the field”; “I’ve forwarded your request to my legal department” (there is no legal department); then you may be in the same position as us. If there are several of you out there, then we can likely establish a pattern of behavior that rises to the level of felony fraud. As a former police officer, I have successfully built cases like this, and I will happily do so again. Again, maybe we’re the only unlucky and mistreated customers of this company and we’ll actually get our money back.

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