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Find a Location

SaVida Health, PC has 1 locations, listed below.

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    Business ProfileforSaVida Health, PC

    Drug Addiction Treatment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    406 W Main Street, Suite 100, Abington, VA 24210
    BBB File Opened:
    10/18/2023
    Years in Business:
    6
    Business Started:
    8/28/2017
    Business Incorporated:
    7/9/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Susan Cary, President/Secretary
    • Mr. Rodney Malone, Controller
    • Manager, Manager
    • Ms. Talitha Richardson, Billing Manager
    Contact Information

    Principal

    • Ms. Susan Cary, President/Secretary

    Customer Contact

    • Ms. Talitha Richardson, Billing Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    ---I first visited SaVida Health in ********* *** in July 2023. At the front desk, I was informed that each visit would cost no more than $150, which I paid during each appointment. However, after my final visit on July 26, I encountered an issue where SaVida's system began repeatedly charging my card without authorization. ---In mid-September, I contacted the ******** office, and they offered an apology. The administrator assured me they would resolve the billing problem and refund the overcharged amount within a week, but that promise went unfulfilled. Instead, their system continued to charge me without my consent. It's crucial to note that I never granted SaVida permission to charge my card in this manner. ---In response to these unauthorized charges, I had no choice but to file fraudulent charges against SaVida with my credit card company and subsequently change my card number. Regrettably, SaVida persisted in charging me despite the card number change. I was forced to file a second, third, fourth, fifth, and even a sixth dispute. Yet the charges keep coming, so I'm about to file my seventh dispute. This situation has pushed me to my limits, as I am facing what appears to be a combination of fraud and harassment from a medical provider. ---My primary objective is to put an end to these charges, as I do not owe the money being billed. Most importantly, I want to emphasize that I never provided consent to SaVida to charge my credit card beyond the standard in-office visit charges, which I would authorize with my signature. These additional charges were made without my consent or signature.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Western Virginia

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