ComplaintsforLarry H Miller Theatres
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Complaint Details
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Initial Complaint
04/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My atom megaplex membership experience has been unsatisfactory. I have been charged $14.95 for megaplex passes in the past and never received my passes. And when I reached out to customer service about the issue they banned my email account without any valid reason. It took 30 days to receive the refund due to that charge. I tried to use another email to setup an account *************************** and having the same issue of being charged $14.95 for megaplex passes and not being able to use the passes. I am wanting someone from corporate to know about this experience as this isn’t acceptable and I would to be contacted from corporate in regards to this issue, thank you. I have provided screenshots of the issues going on.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.