Business ProfileforShipito, LLC

After noticing that a gift I had ordered for my friend, in his name, was delivered to their Oregon warehouse, but not entered, I contacted Shipito's support team. My account instantly became locked. All logged interactions regarding this incident are under Ticker #*******. Jorge and Julie, the "customer service" employed by Shipito are worse than unhelpful. They stated that the only way for me to unlock my account is to get the license and passport of my friend, he refused to do. Additionally, I purchased a milt-vitamin from AG1 with an alias name as with the frequency of data breaches I prefer privacy. I provided Shipito with my passport, drivers license, receipt for purchase and my banking statement proving that I had purchased the products, but Jorge and Julie, were once again unhelpful, and seemed to take glee in that they had stolen my property. My property has simply been stolen by Shipito for no reason, as I have proven that I have purchased the items and that they are my property. Their customer service is non existent. I can not recommend enough that others avoid this company after the nightmare I have endured. All I want is for my property back, which is now valued at $300.00. I am considering taking this to small claims court if this is not resolved promptly.