At-a-glance
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Overview
Products & Services
Business Details
- Headquarters
- 1175 S Meridian Park Rd Ste A, Salt Lake Cty, UT 84104-5155
- BBB File Opened:
- 5/1/2018
- Years in Business:
- 16
- Business Started:
- 3/30/2008
- Business Started Locally:
- 3/30/2014
- Business Incorporated:
- 11/21/2013
- Accredited Since:
- 5/9/2018
- Type of Entity:
- Corporation
- Business Management
- Mr. Keith Bansemer, CEO
- Contact Information
Principal
- Mr. Keith Bansemer, CEO
- Additional Contact Information
Email Addresses
- Technical Support
Customer Complaints
17 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/21/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
419 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jc C
04/20/2024
My Patriot Supply Response
04/23/2024
First and foremost, I want to extend my sincerest gratitude to you for taking the time to share your thoughts. Hearing about your challenging circumstances deeply affects us, and it disheartens us to learn that we were unable to meet your needs during such a distressful time.
Please understand that, as a company, we receive numerous requests for free products and donations each week. While we strive to help as many people as we can, the volume of requests we receive means we are simply not able to honor all of them. This limitation is not a reflection of our lack of care or compassionrather, its a reality of the resources available to us.
At My Patriot Supply, our mission is driven by a commitment to support and uplift communities, especially in times of need. Although our capacity to provide direct assistance is limited, we've sought to contribute in meaningful ways, such as through our unique offer: the Survival Industry's First Free Disaster Replacement Warranty. This initiative underscores our dedication to supporting our customers when they face devastating losses due to natural disasters by replacing their purchased products, ensuring they have essential supplies during critical times.
We are proud to have made significant contributions to national disaster relief efforts. Our partnership with organizations such as Mercury One, Team Rubicon, and Operation BBQ Relief has allowed us to extend our hand to those in dire need.
Furthermore, we are honored to have donated $100,000 to Project *******, supporting over ****** children living in substandard and homeless conditionshighlighting our dedication to making a difference in the lives of the less fortunate. Additionally, our commitment to combating hunger is demonstrated through our annual donations of tens of thousands of dollars' worth of our food products to the Utah Food Bank.
We understand that this does not directly address the immediate need youve expressed, and for that, we are genuinely sorry. Our goal has always been to be more than just a business; we aim to be a caring and supportive pillar in the community.
I deeply apologize for any distress or inconvenience our inability to provide immediate assistance has caused you. Your feedback is invaluable to us, as it highlights areas where we can improve our community engagement and support. Please know that we are continually reassessing how we can better serve all members of our community, including veterans and those in dire need.
We recognize that our response may not fully meet the immediate needs or alleviate the challenges you are currently facing, and we truly empathize with your situation. Your experiences and feelings are valid and significant, and we want to ensure you feel heard and supported during this time. It's our sincere hope that, moving forward, we can find more direct ways to assist and uplift individuals like yourself, who are facing unforeseen circumstances. Please rest assured that your concerns are being taken to heart as we continue to seek out opportunities to enhance our support and make a meaningful impact within the community.
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