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Find a Location

My Patriot Supply has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforMy Patriot Supply

    Emergency Disaster Preparedness
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.85/5stars

    Average of 419 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/9/2018

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We are active participants in the emergency preparedness and survivalist lifestyle selling long-term food storage, water filtration, heirloom seeds, air filtration and survival gear. 

    Products & Services

    Emergency Food Storage

    Water Filtration

    Survival Gear

    Solar Power

    Heirloom Seeds

    Fire Starters

    Camping Supplies

    Business Details

    Headquarters
    1175 S Meridian Park Rd Ste A, Salt Lake Cty, UT 84104-5155
    BBB File Opened:
    5/1/2018
    Years in Business:
    16
    Business Started:
    3/30/2008
    Business Started Locally:
    3/30/2014
    Business Incorporated:
    11/21/2013
    Accredited Since:
    5/9/2018
    Type of Entity:
    Corporation
    Business Management
    • Mr. Keith Bansemer, CEO
    Contact Information

    Principal

    • Mr. Keith Bansemer, CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/21/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    My first time purchasing and it could have been better. I bought a 3 month supply and two of the packages were damaged. Instead of returning all six tubs I just requested two small replacement pouches. After three days of back and forth email requests I finally connected with someone that would send the two replacement pouches. When I received the two replacement pouches one of them was the wrong product. Attention to detail was lacking with this purchase. After the purchase the company sent me an email request to review the purchase. The My Patriot page wouldn't accept my negative review. The link they provided to submit on their web page didn't work either. This company deserves an honest review that describes their poor performance even if they refuse to accept one. Ed *****
    Read More

    Customer Reviews

    419 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jc C

    1 star

    04/20/2024

    This company is super unwilling to help anyone in need. They only care about profits and do not care if people go hungry. I am uneligible for food stamps or assistance due to my last paying job and they will not even send out a few meals to assist us in this dire need of food. They really do not care about the American citizen and are in this business for profit only and do not contribute to assisting those who are in need. They are a fraud. Their discounts are what regular pricing should be and I couldn't be more appalled by the way they make everything seems so bright and shiny in their customer service Chat when you tell them embarrassingly that you are starving and in need of food supply to ration your weeks. This company is not for veterans, Americans or anyone in need. Only if you have a hefty pocketbook and can offer them everything you have just for a couple a free meals. Terrible company and I will never and would never purchase anything from this company ever now or in the distant future. They are scum that really do not care about their fellow Americans.

    My Patriot Supply Response

    04/23/2024

    First and foremost, I want to extend my sincerest gratitude to you for taking the time to share your thoughts. Hearing about your challenging circumstances deeply affects us, and it disheartens us to learn that we were unable to meet your needs during such a distressful time.
    Please understand that, as a company, we receive numerous requests for free products and donations each week. While we strive to help as many people as we can, the volume of requests we receive means we are simply not able to honor all of them. This limitation is not a reflection of our lack of care or compassionrather, its a reality of the resources available to us.

    At My Patriot Supply, our mission is driven by a commitment to support and uplift communities, especially in times of need. Although our capacity to provide direct assistance is limited, we've sought to contribute in meaningful ways, such as through our unique offer: the Survival Industry's First Free Disaster Replacement Warranty. This initiative underscores our dedication to supporting our customers when they face devastating losses due to natural disasters by replacing their purchased products, ensuring they have essential supplies during critical times.

    We are proud to have made significant contributions to national disaster relief efforts. Our partnership with organizations such as Mercury One, Team Rubicon, and Operation BBQ Relief has allowed us to extend our hand to those in dire need.

    Furthermore, we are honored to have donated $100,000 to Project *******, supporting over ****** children living in substandard and homeless conditionshighlighting our dedication to making a difference in the lives of the less fortunate. Additionally, our commitment to combating hunger is demonstrated through our annual donations of tens of thousands of dollars' worth of our food products to the Utah Food Bank.

    We understand that this does not directly address the immediate need youve expressed, and for that, we are genuinely sorry. Our goal has always been to be more than just a business; we aim to be a caring and supportive pillar in the community.

    I deeply apologize for any distress or inconvenience our inability to provide immediate assistance has caused you. Your feedback is invaluable to us, as it highlights areas where we can improve our community engagement and support. Please know that we are continually reassessing how we can better serve all members of our community, including veterans and those in dire need.

    We recognize that our response may not fully meet the immediate needs or alleviate the challenges you are currently facing, and we truly empathize with your situation. Your experiences and feelings are valid and significant, and we want to ensure you feel heard and supported during this time. It's our sincere hope that, moving forward, we can find more direct ways to assist and uplift individuals like yourself, who are facing unforeseen circumstances. Please rest assured that your concerns are being taken to heart as we continue to seek out opportunities to enhance our support and make a meaningful impact within the community.


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