Customer ReviewsforSeroVital, LLC
13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ellen/Peace T
1 star03/20/2024
For years I was taking SeroVital supplement. Then I read to take on an empty stomach. I pretty much stopped taking it. Taking it at night on an empty stomach means I wake up at night from drinking too much water. More importantly, SeroVital gives you 3 days, with Sat. and Sun. being two of them. This isn't business like behavior. I emailed on SUNDAY to cancel my order That request was ignored and the product was sent out on Tuesday night. Then SeroVital couldn't find that email!! But I know they received it because they sent a link to reset my password. It doesn't make sense that I have to reset my password EVERY TIME I want to look at my account! You don't care! Three months ago I sent an email stating my problem and it was ignored! I NEVER HEARD BACK. The morning supplements made me feel very uncomfortable. I think it was too much caffeine. But the feeling was as if my blood sugar was too low. It is unfortunate your business is fine if one never runs into problems with SeroVital as a company because that means you are not looking to improve customer relations. Earlier when I clicked on the link for CS nothing happened and I HAD to make a phone call. I am lucky that our two time zones overlapped. Phewy.SeroVital, LLC Response
03/27/2024
We are sorry to hear about your experience while taking the SeroVital product. We recommend anyone who may be experiencing atypical results to discontinue use and consult a physician if there are any specific questions or concerns. We would like to offer our sincerest apologies for the oversight on our part and for failing to respond to your email regarding your request to cancel your order. After reviewing our emails, we have located your cancellation request and have processed a refund for your order. We apologize for any inconvenience you may have faced while attempting to log in to your account or while trying to contact us. We understand that resetting your password each time you log in is a hassle, and we want to assure you that this is not a standard procedure. If you are referring to the email link found under "Contact Us" on the SeroVital website, please note that it is set up to email us directly. If you continue to face issues with logging in or contacting us via email, please do not hesitate to contact our customer service team at **************. We will be more than happy to assist you!Review from Diane S
1 star12/30/2023
After taking Serovital for more than 8 months, I develop morning sickness symptoms with nausea and vomiting. The sensation was reminiscent of my pregnancies and my struggle with hyperemesis gravidarum.SeroVital, LLC Response
02/20/2024
Hi ***** - I'm so sorry to hear about your experience! We recommend anyone who may be experiencing atypical results to discontinue use and consult a physician if there are any specific questions or concerns. SeroVital has been formulated with ingredients that have an extensive history of safe use in normally healthy adults and would not be expected to cause nausea and vomiting, or be any cause for concern when used as directed. If you haven't already, please feel free to contact our friendly **************** team directly by calling ************** for assistance or questions - we are here to help!Review from Hal K
1 star12/19/2023
Their commercial is ridiculous. They don't show the 'daughter' that the brand spokeswoman mentions in the commercial. When I hear this spokeswoman say "people say that my daughter looks like my sister" what I think is that her daughter must be perhaps 16 to 18 years younger than her mother, or that her daughter looks much older for her age.SeroVital, LLC Response
02/20/2024
Hi ***. We apologize for any confusion caused by our commercial and respect your personal opinion regarding its portrayal. Your feedback is invaluable, and we appreciate the opportunity to share your feedback with our internal team for future advertising. What a great idea of including her daughter with her in a future commercial! If you have any further concerns, please feel free to reach out to us directly.SeroVital, LLC Response
02/21/2024
Hi ***, I wanted to follow up regarding your feedback on our commercial. When forwarding your feedback to our marketing team, I am happy to share that the commercial does include the spokeswoman's, ******, daughter. There are a few different versions/lengths of this commercial (15 second, 30 second, 60 second, etc.). You can view the commercial for free at the following link, where you can see both ****** and her daughter together. **********************************************************************************. Should you have any product questions, or are interested in trying SeroVital for yourself - feel free to give our friendly customer service team a call at anytime at ************** - we are here to help!Review from Rosalva R
5 stars08/24/2023
I Love this medication Serovital .I have taken for years . And hope that more people with positive results will be truthful and give you a 5. I am 68 yearsSeroVital, LLC Response
02/20/2024
Thank you for taking the time to share your feedback, *******! To be sure we clarify, SeroVital is a dietary supplement, clinically shown to increase HGH levels naturally. We are glad you love it! You taking the time to share your positive feedback means so much to us, so thank for taking the time to use your voice and share something positive with others. You are a great example of Living Vital, you are Vital!Review from Melissa C
1 star07/30/2023
Tried this productreligiouslyfor an entire year...and it did ABSOLUTELY NOTHING FOR ME. I felt zero improvement, zero benefit, zero change. This product is ridiculous. I think these are sugar pills and people are just THINKING POSITIVELY and THINKING they are benefitting somehow. Do not waste your money!!SeroVital, LLC Response
02/20/2024
Hi ******* - We are so sorry to hear you were not satisfied with your results. How were you taking the product? This question is important because the product is designed to be taken on an empty stomach, with no food or beverage besides water within a 4 hour window (2 hours before taking the product and two hours after, no food or drink besides water) to ensure the Renewal Complex absorbs correctly. The Renewal Complex supports the pituitary gland and inhibits the gunk (or somatostatins) that increases as you age this allows your HGH to flow at more optimal levels. The SeroVital formula is the only formulation on the market that has been scientifically validated and clinically tested AND shown to increase mean HGH levels naturally by 682%. There is nothing else out there with these results or backed by the gold-standard clinical data SeroVital has. It is protected by 15 US and international patents, and the research behind it has been presented at conferences around the world. With 4 clinical trials and counting, SeroVital continues to redefine aging. You can read more about the science behind SeroVital at: **************************************************** While you *** be outside of the money back guarantee timeframe, we would still love to see how we can provide a great customer experience for you - perhaps offering you an exchange for a different product that *** be better suited for you. If you haven't already, please feel free to contact our friendly **************** team directly by calling ************** for assistance - we are here to help!Review from Kathy T
1 star07/13/2023
I would give this product a ZERO instars if possible. VERY DANGEROUS product. I am 68 years old and extremely active. I decided to try this product and stuck with it for 6 months. After 3 to 4 months I started getting increased joint and bone pain. I never connected the dots. 2 weeks later I could not even get out of bed, the joint pain was so bad. I have been off this product for 2 weeks and am slowly getting better. This is the reaction my body had, what a scary nightmare, I thought I had bone cancer!! BUYER BEWARE HERE!SeroVital, LLC Response
07/28/2023
Thank you for taking the time to share your feedback, and we're so sorry to hear about your experience! What you have described is atypical and we would not expect the product to cause joint pain or anything of the sort. All of SeroVitals ingredients have an extensive history of safe use in normally healthy adults and would not be expected to be any cause for concern when used as directed. Any applicable warnings or cautions would be listed on the label. If you have any specific questions or concerns, we recommend consulting with a physician.We understand that everyones body is different and individual results will vary, and stand behind our products 100% with a full 90-day money back guarantee. If you haven't already done so, please feel free to contact our friendly **************** team directly by calling ************** for instructions on returning your product for a refund - we are here to help!Review from Kimberlyn K
5 stars06/18/2023
Ive been taking Serovital for about 3-4 years now. If you take it EXACTLY how you are supposed to (on an empty stomach every day) you will see results. It isnt overnight and its something you have to commit to but there is a reason Im still taking it all these years. Patience is a virtue :) I have never had any adverse side effects. No stomach issues. Only positive results. I also think the customer service is incredible. Any conflict has always been kindly and thoroughly handled.SeroVital, LLC Response
07/28/2023
Thank you for taking the time to share your feedback. We are so glad you have had such great results over the years! Hearing these kinds of positive stories from our SeroVital Tribe means the world to us, so thank for taking the time to use your voice and share something positive with others. You are inspiring, and a great example of Living Vital. Keep up the awesome work!Review from Michelle O.
1 star02/21/2023
Highly disappointed, I started taking the regular Serovital, didnt notice anything so I switched over to the advanced and then it caused my face and lips to be very dry and then noticed my eyes have deep creases under my eyes, also caused red spots. After I stopped taking it, the dryness went away after 3 days. Hoping the creases and redness goes away.SeroVital, LLC Response
03/09/2023
Thank you for taking the time to share your feedback. We're sorry to hear the product did not work out for you. We would not expect any of our products to cause what you've described, and recommend discontinuing use and consulting a physician if there are any specific questions or concerns. We stand behind our products 100% with a full 90-day money back guarantee. If you haven't already done so, please feel free to contact our friendly **************** team directly by calling ************** for instructions on returning your product for a refund - we are here to help!Review from Sandra C.
1 star01/28/2023
Dangerous product!! I should've read the reviews before I purchased this product. Like many women who also took ************, within just a few days of using it, developed SEVERE gas and relentless, painful diarrhea. Thinking I just had food poisoning I continued taking the Sero vital. Finally, after about three weeks of using it, I began reading the reviews and stopped taking it. Thankfully, after five days of not taking Sero vital, my symptoms are decreasing. I have never had such painful stomach problems in my life! This is not a "magic pill". It is a WASTE of your money. The only reason it helps you in losing weight is because it makes you violently ill.SeroVital, LLC Response
03/09/2023
We are so sorry to hear about your experience! We recommend anyone who may be experiencing atypical results to discontinue use and consult a physician if there are any specific questions or concerns. SeroVital has been formulated with ingredients that have an extensive history of safe use in normally healthy adults and would not be expected to be any cause for concern when used as directed. Our products have been scientifically developed and we stand behind them 100% with a full 90-day money back guarantee. If you haven't already, please feel free to contact our friendly **************** team directly by calling ************** for assistance with processing a return - we are here to help!Customer Response
03/09/2023
I laugh!Review from Jose R
1 star03/23/2022
Misleading promotion. I have entire email transcript to prove. This is from their support: "The commercial advertises a risk-free trial, not a free sample. This is actually better than just a weeks worth of free product or some other small sample, because with the risk-free trial you have the chance to try SeroVital for the FULL 60 days. Youll get it for ONLY $99.00 today, free shipping & handling, no tax, and it comes right to your house." Subsequently, I tried to purchase 60-day supply but could not find on website, so after some back and forth with their support trying to figure out how to purchase the 60-day supply, I am told that it is only a 30-day supply for $99 and that you have 60 days to try. That does not make sense. You'd expect to receive a 60-day supply to test it for 60 days.SeroVital, LLC Response
06/08/2022
We apologize for any confusion on this that we may have caused. Our bottom of the box guarantee is 60-days for any single box supply, this has recently been changed from the original 30-day guarantee as we really believe it is important for our customers to feel that they can really use the entire supply without feeling a rush or sense of urgency to contact us by the 30th day for their guarantee. Our guarantee doesnt begin until the day the product is delivered. Our goal is to ensure each and every customer has the best experience with our products, as we know the amazing benefits of using the product can be.If for any reason, you are dissatisfied with our products our guarantee policy is listed on our website at https://www.serovital.com/pages/returns-information.Again, we apologize for any miscommunication on the risk-free trial guarantee details. Please feel free to contact our friendly customer service team directly at anytime by calling ************** if you have additional questions or need assistance we are here to help!
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