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Complaint Details
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Initial Complaint
10/20/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Took car for scheduled maintenance when picking up car had alarms going off on a various systems never had before .Returned to service department. Now they want me to pay for there s**** **.** short I'm writing a more detailed report to owner ***************** and Acura. I've dealt with dealership for 25 years never a problem but this is total bull.Business response
11/16/2021
I apologize for not responding sooner, I had a death in the family. My Service Manager has spoken with our client and we believe he understands the situation better. The issues were not caused by our dealership. Please let me know if you need anything further.
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Contact Information
5601 S State St
Salt Lake City, UT 84107-6130
Business hours
Today,9:00 AM - 8:00 PM
MMonday | 9:00 AM - 8:00 PM |
---|---|
TTuesday | 9:00 AM - 8:00 PM |
WWednesday | 9:00 AM - 8:00 PM |
ThThursday | 9:00 AM - 8:00 PM |
FFriday | 9:00 AM - 8:00 PM |
SaSaturday | 9:00 AM - 7:00 PM |
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Get a QuoteCustomer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.