ComplaintsforFirst Hand Medical
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Complaint Details
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Initial Complaint
07/20/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered the Carpal Tunnel Solution on June 5th and recieved my order on June 9th. The order number is *****. I decided to return it after it semmed to irritate my wrist rather than help it. Their website says they have a 30 day money back guarantee so I returned it and it was delivered on June 27th. The USPS tracking number us **** **** **** **** **** **. I have emailed and called several times but have not received any response. I payed with ShopPay and am still being charged since they have not cancelled the payments.Initial Complaint
04/05/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
185.90 Purchased Within the last 8 months Purchased both right and left hand 6 week treatment. The product did not provide relief and the unused product was mailed back with no response. No product picture as it was mailed back
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.