Reviews

This profile includes reviews for Apex Clean Air's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Apex Clean Air has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Apex Clean Air

  3855 S 500 W Ste C South Salt Lake, UT 84115-4279

  
• 

  Apex Clean Air

  943 W Overland Rd Fl 1 Ste 162 Meridian, ID 83642

  
• 

  Apex Clean Air

  6401 Broadway Denver, CO 80221

  
• 

  Apex Clean Air

  6401 Broadway Denver, CO 80221

  
• 

  Apex Clean Air

  6401 Broadway Denver, CO 80221

  

Review Details

• Review fromRyan G

  Date: 09/19/2025

  1 star
  They rescheduled 3 times, plus one time where the technician showed up at the wrong date. Their customer service is incapable of apologizing for the inconvenience they cause.Even if you are fine with multiple reschedules, they require you to make sure your dog is out of the house so be ready to waste money on dog walkers/daycare or your friend's time watching your dog. 2 years ago, this company was great, but the are at an all time low now. There is a reason they offer such cheap ******* services...

• Review fromLeslie R

  Date: 08/14/2025

  1 star
  Did not give us a fair price quote. Way over priced for what was done and feel taken advantage of. We had A/C cleaned with a chemical spray for mold along with 2 standard UV lights. They charged us over $3000! We thought we could get a senior discount (their flyer states they honor seniors and military) yet no discount was given. Also, after A/C cleaning, they used a chemical too get rid of mold and mildew that they said was safe for pets and people. We're both senior citizens with 2 small dogs and have been dealing with the after math of these chemicals for 2 days. We both feel light headed and not sure yet how this is affecting our dogs. We were told to open our windows and doors. We can't leave our windows and doors open too long with the Florida heat. Also felt high pressured and wanted us to constantly upgrade their services. Afterwards I made out a check to "Appex" but was told I had to re write my check and specifically make the check with their full name! I've never seen a company that was so picky about their name, that's one for the books! (Not to mention a waste of my check). Very disappointed with this company and not sure why they got an A+ rating from BBB
  

  Apex Clean Air

  Date: 08/22/2025

  Hi ******,Were sorry to hear about your experience, but we believe you may have left this review for the wrong company. We are not located in ******* and do not provide services there. Our company proudly serves ********, ****, and *****, and we stand by our 100% satisfaction guarantee.If you did receive service from us in one of these states, please give us a call directly we would love the opportunity to make things right and provide you with a true 5-star experience.Thank you,Apex Clean Air

• Review fromPam R

  Date: 07/10/2025

  5 stars
  I received a coupon in the mail from Apex to come out and clean air ducts in my house and I called to use the coupon. The technician ****, was absolutely amazing. He was so professional so trustworthy and did an incredible job of cleaning out all of my vents and registers throughout the house. I highly recommend Apex clean air and know you will receive the same. Excellent service that I did..

• Review fromRyan C

  Date: 05/21/2025

  5 stars
  I had Apex come out to diagnose my A/C unit that was struggling to keep my house cool. From start to finish their team was helpful and professional. Their technician **** was very knowledgeable and helped me understand both what was causing the issue as well as options for fixing it. This is my second time using Apex and I can't recommend them enough.

• Review fromCathy M

  Date: 05/14/2025

  1 star
  Apex came out to clean my ductwork after a new furnace was installed. They charged me extra $400 to "thoroughly clean" out the ducts around the furnace.They brought a huge Debris collection equipment vacuum into the house and dragged in tubes allegedly to collect the debris, however they did not connect the tubes to the vacuum but kept the vacuum running the entire time they were here. I went into the utility room to see what was going on and found the guy sitting in his van outside. I noticed the giant vacuum was running but not attached to the tubes, just sitting there running. After 30 min he came back and went to the utility room then I went back down again and found the tech was sitting there watching a movie on his phone. Not cleaning or doing anything. At that point he jumped up and started spraying the vents which choked me, i was coughing for hours after that.. Then he packed up and left. There was still significant debris in my vents after this and still coming out into my filters. Do not use Apex - and if you do watch them the entire time - question everything and do not pay in advance.

• Review fromTami M

  Date: 04/09/2025

  1 star
  Scam. I paid $49 for absolutely nothing. I made an appointment to have my ducts clean from new construction. I was very clear when I made appointment, stating that I saw a $49 coupon for this. The company explained that it might be additional costs with more vents to be cleaned than what was included on the coupon. I was OK with that. Day of appointment. Sales guy came out, walked around with me, was very friendly, even personal. Told me dust is part of the area I live and new construction. Called his boss , in front of me ??, to get me a "discount" on what he thought I needed. Cheapest solution was $1550 air purifier. He even walked me out to his van to show it to me. I declined and that is when he requested his $49. I asked him for what? He did not do one thing except waist an hour of my day. I still have dust, no clean air ducts and I had to pay him $49. I would not recommend this company to anyone. Sales guy was nice but how could I ever be a happy customer when I paid for literally nothing. ??????? No Thanks.

• Review fromBobbe M

  Date: 04/03/2025

  5 stars
  ***** was straightforward and helpful! So glad to have clean ducts.

• Review fromMark K

  Date: 03/17/2025

  5 stars
  We had Apex come out to clean our ducts and return vents. They showed us photos of what was in the ductwork, and it was gross! We had originally considered having the disinfectant sprayed inside the ductwork but decided that the HALO-LED purifier was a better deal in the long run than the disinfectant since we could go longer before needing to have the vents cleaned again. Even though the cost was higher in the short term, the purifier made sense to us. The technician arrived on time and ready to work. He cleaned all our vents and 4 air returns. Once that work was done, he installed the purifier. It works great!! We could tell the air was cleaner right away by the fresh smell of the purifier. I would recommend this company to anyone. They are prompt, clean, efficient and friendly. We were joking with ****** the technician, and enjoyed meeting him. He was very friendly and knowledgeable about HVAC. The price we paid was a great deal for what we got. There was no high-pressure salesman trying to up-sell us, and the entire experience was great!!This company is great, and we highly recommend them!! You won't regret it!

• Review fromDaniel M

  Date: 11/14/2024

  1 star
  This company is a scam, and heres why:I needed to have the Furnace inspected due to failure. The technician stated the blower motor was out. He explained two prices for a new motor; original one according to the brand $1600 and a universal motor $1095. With doubts I agreed since it was a snowy day and the house had no heat. He then charged me $250 to clean the blower. I come to find out the a NEW motor blower cost $265 to $300 directly from their website. When I called and asked about this, the technician then changed his prices of the motor from $1095 to $400 and the rest was due to labor and cleaning. What the hell? He charges $300 the hour? Then I called the office and the scheduler stated that they assign a pay amount per hour to their techs and definitely not $300. He scammed me and that is messed up for this company to do with their customer demonstrating no integrity on what they do.

• Review fromSteven L

  Date: 11/06/2024

  1 star
  Scheduled an appointment, they were a no show. Said they made a scheduling error. For this they gave me a $50 credit. Rescheduled and they showed up. The $49 special turned out to be a high pressure sales tactic to do a whole home cleaning. I decided to do the whole house cleaning for $248. On line there is a $50 off coupon if you do a whole house cleaning. Yeah, never got that surprise. Then they showed me some rust in my ac coils which would only take $990 to correct, but they could do even something better for only $2100. After cleaning my ducts (not much in them) they were concerned for my health as we had some sort of unknown microorganism growing throughout our vents. They did some swab test that turns purple to prove you have unknown killer microorganisms living within the ducts. This could cause grave respiratory issues, even hospitalizations or worse. To finish up, they cleaned the dryer vent which I was happy about getting done. When I went out to my yard, I found the vent broken and the whole open to the elements. Pieces of the vent were on the ground. They didn't even tell me. If you love high pressure upsells, a possible reason you are going to get gravely ill, and want to part with another 2 grand, this is your company.