ComplaintsforClean Media Works
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Complaint Details
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Initial Complaint
09/24/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have placed the following orders and paid the stated amount and have not received products or refund or even any response to my correspondence. Order numbers/dates ordered: Amount paid: ********** (09-30-2021) $85.20 ********** (10-04-2021) $47.53 ********** (10-29-2021) $22.44 ********** (11-26-2021) $29.64 ********** (11-29-2021) $24.40 ********** (12-19-2021) $17.60 ********** (12-26-2021) $19.71 ********** (12-31-2021) $26.50 8 Orders, 40 Movies = $273.02Initial Complaint
09/03/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered and paid for 2 movies in September 2021. Emailed several times, no response. Never received the order.Initial Complaint
08/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered several movies in November 2021 and still haven’t received them. No one is replying to my emails about a refund.Initial Complaint
06/27/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered a DVD back in December of 2021 for "Logan" and I have not received it, or any updates other than the auto-response after purchasing.Initial Complaint
04/13/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased an item from clean media works on 12/27/21. Shipping stated to expect delivery in 4-6 weeks. I have co tasted them multiple times for an update on my order with no response.Initial Complaint
12/20/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered three movies from Clean Media Works on October 15. I received an e-mail letting me know they would ship the movies in 2-4 weeks. It has now been 9 weeks and I haven't seen anything. I would either like the movies or my money back. Thank youInitial Complaint
12/03/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
We purchased edited movies from the seller and the first purchase went well and we had no problems with it. We purchased again and two of the movies were defective and would not play and we were also missing the last two episodes of stranger things season 3, we have tried contacting the seller multiple times with no reply. We returned the movies and have not received the replacements for the defective items. We also placed more orders, while waiting for the other order to come and spent hundreds of dollars and have not received our order. We again have tried contacting the seller multiple times to find out what is going on and if our order is still being filled, but have not received a response. The orders were placed on September 17, and October 2 and we were told that it would take 2-4 weeks to arrive. I don't mind being patient, if I know that I am not scammed out of hundreds of dollars, but I cannot even get a response.Initial Complaint
11/15/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered a DCD from Clean Media Works and never received the DVD. They did not respond to questions, most recent request yesterday. Clean Media Works Hello *** *****, Thank you for shopping with us. We have received your order. We'll send a confirmation after your items ship. Clean Media Works Order: ********** | Date: 12-02-2020 Shipping Address *** ***** ***** * ***** ** HOMER GLEN IL 6049###-###-#### Shipping Method 2-4 Weeks Order Summary Rs=w:100,h:100 National Lampoon's Christmas Vacation $12.99 Subtotal: $12.99 Coupon (50list): -$6.50 Shipping (2-4 Weeks): $3.60 Order Total: $10.09 Selected payment method: PayPal If you need any assistance with your order, please email us at [email protected] or call us at ###-###-####Initial Complaint
05/08/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered 3 movies off of the cleanmediaworks.com website on 02/05/21 at 12:52pm (there e-mail is [email protected] and there business phone number is ###-###-####) ... I have reached out to them many times, but no reply was given whatsoever. I simply want my money back ...the order # was ********** And my order total was $42.57 , please help me , I want my money back.
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Customer Complaints Summary
9 total complaints in the last 3 years.
0 complaints closed in the last 12 months.