ComplaintsforDream Steam
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Complaint Details
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Initial Complaint
06/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Dream Steam came and cleaned our carpets and broke the railing. We have one we need help with. We had son coming to visit after his marriage to our new Daughter-in-Law from North Carolina. We have had our son oldest son and his family live with us or 8 months after he move back from Wisconsin, working there with his job, and wanted to get it cleaned for my youngest son's visit. My son is in the Army and wanted it nice for the 10 day visit. We had the carpets cleaned by Dream Steam and they broke out railing. We are both have handicaps and need the railing to get up the stairs. They said they did not do it but we know it was not like that, for sure, since we need the rail to get up and down. To get a new one cost and is hard to even find one with the lumber shortage. Can you see what you can do to get them to correct this?
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.