ComplaintsforTitan Disaster Cleanup, LLC
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Complaint Details
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Initial Complaint
10/07/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted Titan Roofing and was able to get a bid done by a man named John. He helped us with our insurance company so that our roof could be replaced. We took the company a money order for $6320.00 on Monday, August 9, 2021 made out to Titan Roofing. This was just a portion of the money for the project. The address we took the money to was: **** ***** **** **** Ogden Ut 84401 We followed up on August 25th and then again on August 30th where we told the company was waiting on a city permit. I followed up again on September 7th and was told the same thing. I then made contact on September 16th and was told the owner stated they would move forward without the permit. We do not believe they needed a permit in the first place. Two of our neighbors did not need permits for their roof work through other companies. We were also told work would begin the week of the 27th of september. We heard nothing. I have called the company more than 20 times and left multiple messages.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.