Business ProfileforRoofTek

Im resorting to a BBB review since I cant get a callback from a manager despite being told things were escalated. This started with a great sales pitch from ****** and I felt comfortable going with a bigger company for a new roof. I even commented how much I appreciated the sales guys approach and professionalism. But as soon as I signed the agreement, this turned into a mess. I signed an agreement with RoofTek, but then found out they subcontracted the work out to some dude and his crew. It was never disclosed to me or agreed upon that the roof would be installed by someone other than RoofTek. Maybe thats how their business works, but its definitely a bait and switch move on the sales guys part. First, there were issues with me having to follow up with them on when things were happening (I finally got a message from the project manager the night before the job took place), then an issue with the dumpster (they blocked me in my driveway) and then they couldnt bother to clean up after themselves - I had to pick up stray nails and trash in my backyard at 10 oclock at night so my dogs could go outside. Its all just careless, unprofessional and not at all what I was sold on. I was also having gutters installed but the project manager didnt know when. He then confirmed a day, but it was wrong and the crew just showed up to my surprise. It seems like they dont know how to schedule things or communicate to the homeowner, or they just dont care. I was then supposed to have a quality control manager come out to inspect the work once it was finished. To my surprise again, the ** manager was just the project manager. He apparently did the inspection when I wasnt available (************** have texts showing when I was available and you just ignored that), and didnt bother to communicate anything to me about it. I would like a call from a manager and the itemized invoice I have requested a few times. This is not that difficult. Please, follow up.