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Business Profile

Sales Lead Generation

Podium

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Reviews

Customer Review Ratings

1.09

Average of 25 Customer Reviews

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Review Details

  • Brad M

    Date: 09/04/2025

    Trash Cans If youve ever wanted to feel like youre breaking up with a clingy ex, Podiums cancellation policy is here to make your dreams come true!Apparently, to cancel your account you need to notify them 30 days before your contract ends which is adorable, because who doesnt plan their relationship breakups a full month in advance?Its like this:Want to cancel? Too late!Didnt mark the exact date in your calendar back when you were young, full of hope, and signing the contract? Congrats, youre auto-renewed for another year! ??On the bright side, they do make sure youll never forget them because nothing sticks in your memory like monthly charges and the sweet sound of customer service saying, Sorry, theres nothing we can do.Would I recommend Podium?Absolutely Not if you enjoy time travel, because youll need to go back in time to cancel on the right day.

  • Rikki S

    Date: 08/15/2025

    Podium has been a fantastic addition to our business. Our ****** rating went up a full point with six months by utilizing the Podium tools. I'll admit I was deceived a bit with dishonesty by omission regarding the the initial sign up for the phone services which I added a a few months later, but the switch has been so beneficial all around. I've found their **************** responsive to issues and great follow up.

    Podium

    Date: 08/16/2025

    Thank you so much for sharing your experience! Were thrilled to hear Podium has helped boost your ****** rating and that our tools and support team have been a valuable addition to your business. We also want to acknowledge your feedback about the phone service sign-up processtransparency is very important to us, and well be sharing this with our team to ensure we continue improving. Were grateful to partner with you and look forward to supporting your ongoing success! - Podium Team

  • Monte W

    Date: 08/12/2025

    WHAT A SCAM! I dont think I have ever seen a company with a more aggressive BAIT AND SWITCH agenda than these scabs! From the overly aggressive salesman bugging me for months making all sorts of promises that were never fulfilled, to the glitches and issues constantly that were never resolved. To the customer support that hasnt done anything but make the whole process more complicated. Shame on Podium and the owners and operators for continuing to s**** people over like this!

  • Peter N

    Date: 08/01/2025

    Podium is a giant scam. Once they get you on a contract you can't get in contact with anyone and their business doesn't do anything for you. The only thing they do is collect payments and you can never get in contact with anyone unless its to collect payments. Do not sign up anything with them.

  • Rahul S

    Date: 03/21/2025

    This business is fraud!! Its designed to overpromise the service to having an AI automate text, generate leads, invoicing, etc. none of which actually works effectively. Not only that they end up porting your office lines onto their own private line which cannot be reversed by the service provider. They dont follow through on any of their services and when questioned to discuss the same they dont respond for weeks and eventually their collections department reaches out saying if we dont continue to pay then they will take legal actions against a service which was never provided to begin with. Its designed to scam and not really provide any solution or service whatsoever. I advise NOT TO EVER SIGN UP WITH THIS COMPANY! They just want to take money and not really serve you. Their so called **** or account manager work from their houses and dont really provide any support other than empty promises!

  • Chris S

    Date: 03/12/2025

    "Our experience with this company was a complete disaster, and I strongly advise against signing any contract with them. We were lured in with promises of specific functionality departmental separation of text messages for a 12-month commitment. It quickly became clear that the platform didn't deliver on this core feature. Even their own salesperson admitted to misrepresenting the product, citing their inexperience and assuring us we could cancel and only pay for our usage. This assurance proved to be a blatant falsehood. When we rightfully canceled due to the platform's inadequacy, they sent us straight to collections. This is not just poor service; it's a demonstration of deeply unethical business practices.Don't make the same mistake we did. We've since switched to ****** and found it to be a vastly superior solution. ****** offers a wider range of features, significantly better support, and at a fraction of the cost. Save yourself the headache and choose a reputable company that delivers on its promises."

  • Jared S

    Date: 02/21/2025

    Podium markets themselves as a full service communications company with phone service on an app, web phone or desk phone. However their desk phones DO NOT WORK, they dont get voicemails, you cant forward a call or it will hang up on your customer. On their website they market their phone service features but the features dont actually exist.

  • Adrian S

    Date: 12/13/2024

    This company is a scam. After the saleman lied and represented the app as dispatch software we canceled the following day. Three days after the cancelation our card was billed. We called for a refund and every department says we have to speak to billing but no department can get us in touch with billing. It's a scam that preys on small businesses. IT SPEAKS VOLUMES WHEN A COMPANY THE SPECIALIZES IN ****** REVIEWS HAS NO ****** REVIEW PAGE! Small businesses beware!!!

  • Shelby R

    Date: 11/18/2024

    This company deserves zero stars. They were recommended to us through a distribution company we go through. We are ***************** dealers. We signed up for them at a set price monthly price. They decided to up the price and make it a weekly payment for a yearly contract without contacting us about it. They are still harassing us and contacting our costumers that they shouldnt not be contacting and we havent used them all. Not one bit. We have contacted them over and over telling them that we do not use podium and we need to be taken off of their services. They act like they cant help us. They will tell us to make an appointment for a later time, then the appointment never happens. They are relentless and take advantage of small companies. They scam every single company they come in contact with. They are a terrible business and should be shut down. Do not sign a contract with them! They will run your business into the ground. We had to contact our supply house that promotes them to relinquish our contract that we didnt even get to use. They are still harassing us and our customers.

    Podium

    Date: 11/21/2024

    ******, I wanted to follow up on your recent concerns and make sure weve addressed everything to your *************** part of our commitment to resolving your situation, weve already taken the following steps:Your account was canceled, with a mid-term cancellation granted as an exception to our policy.Our onboarding and customer success teams worked diligently to reach out and assist you with completing the onboarding process, but we understand that you chose not to move forward with this.Weve also processed a refund and applied credits to cover all charges from Podium, including any outstanding invoices.We genuinely want to ensure that your experience with us is resolved as smoothly as possible. If there is anything further you would like us to address, or if you have any additional questions, please dont hesitate to reach out.

  • Lucas H

    Date: 11/15/2024

    These people have called me 16 times since March even though I have blocked their number. GET THE HINT!!!

    Podium

    Date: 11/18/2024

    Thank you for your feedback, and we sincerely apologize for the repeated calls. We take your concerns seriously, and we have now added your number to our Do Not Contact list to ensure you are not contacted again in the future. We appreciate your patience, and we apologize for any inconvenience this has caused. If you have any further concerns, please feel free to reach out.

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