ComplaintsforJohnson Mark, LLC
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Complaint Details
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Initial Complaint
04/03/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Received message on landline to return call to Mark Johnson at ************ with NO indication why. Research indicates this is a debt collection enterprise while my wife and I have NO outstanding debt are both on social security, are disabled and I am a Veteran. This is either a scam or wrongful identification on their part.Business response
04/04/2024
Hello,
We received *************************** complaint on 4/3/2024.Whenever a complaint is received, the account file is reviewed, the allegations are investigated, and corrective action, when needed, is taken.
Firm has investigated these allegations and found that the phone call placed to ******************************* was a misdial.
We do apologize for any inconvenience you have experienced. If you have any further questions or would like to resolve this matter, please contact our office at ************.
Sincerely,
JOHNSON MARK LLCCustomer response
04/04/2024
Complaint: 21527268
I am rejecting this response because: Having read complaint reviews regarding this firm I do not believe their response. I believe they were on a fishing expedition to gather personal information on myself, friends or relatives in keeping with their reputation. If my business had received such a BBB enquiry I would have personally called the other party to apologize. Any reputable company would.
Sincerely,
***************************
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Customer Complaints Summary
24 total complaints in the last 3 years.
8 complaints closed in the last 12 months.