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Find a Location

Fieldstone Construction Management & Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFieldstone Construction Management & Services

    Home Builders
    BBB accredited business

    Additional business information

    Additional Info:
    This company is headquartered in Irvine, California. A report on the headquarter's office can be obtained at www.bbb.org, under the name Fieldstone Communities.
    See all additional business information

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/14/1999

    Years in Business: 43

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    12896 Pony Express Rd Ste 400, Draper, UT 84020-8335
    BBB File Opened:
    4/14/1999
    Years in Business:
    43
    Business Started:
    1/1/1981
    Business Started Locally:
    1/1/1981
    Business Incorporated:
    12/13/1996
    Accredited Since:
    4/14/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fieldstone Homes Home Fitting
    • HomeFitting Center
    • Fieldstone Homes Utah, LLC
    • Fieldstone Utah Investors, LLC
    Business Management
    • Mr. Troy Gabler, President
    Contact Information

    Principal

    • Mr. Troy Gabler, President
    Additional Contact Information

    Fax Numbers

    • (801) 233-8600
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On 4/3/22, I filed a complaint against Fieldstone Homes (#********) on an issue that your office closed because Fieldstone Homes said they were going to repair. As of today (5/18/22), they have not done anything. In fact, there have been other issues that I have complained about, in which ***********************, their Warranty Rep I've been dealing with has not responded to or has closed them out without discussing to me the reasons, etc. Yesterday (5/17/22), he has scheduled a final walk through of my house before the warranty expires on 6/29/22 at 11 am. Unfortunately, I had to cancel the appointment early in the morning because of an emergency situation I had with my work laptop that I had to take to the office for repair. I found-out that ******* last day with Fieldstone Homes is this coming Friday. If I wouldn't have had this emergency situation yesterday, I wouldn't have found out about his last date. He said I was going to get someone else for the walk through. I had tried to get of hold of this new individual (****************) and as of now, no response. Of course, I haven't gotten any response from ***** either. It seems that they are doing all this on purpose so the warranty date will come up soon and then they will say, the warranty had expired. I still have outstanding issues to be repaired. Please help as I am dealing with a builder that has offered very bad customer service ever since I purchased my house from them!
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Hunter C

    5 stars

    08/01/2023

    *Disclaimer; I work as a Realtor representing BUYERS* I have never worked with a builder so willing to do everything they can to help homeowners. As an Agent, finding builders willing to engage with Buyers beyond the standard of walking a model home and sending a contract with zero explanation is a tough feat. Fieldstone boasts quality construction and customer service with Agents that work above and beyond. *****************, an agent well seasoned in the service of new home sales deserves 20 raises for the work he has done with my Clients. I recommend this team a million times over.

    Local BBB

    BBB Mountain West

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