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Find a Location

Built Brands, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Built Brands, LLC

      600 E. Quality Drive American Fork, UT 84003

    • Built Brands, LLC

      615 N 150 E American Fork, UT 84003-3894

    Business ProfileforBuilt Brands, LLC

    Nutrition
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Built Brands, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Built Brands, LLC

        600 E. Quality Drive American Fork, UT 84003

      • Built Brands, LLC

        615 N 150 E American Fork, UT 84003-3894

      Location of This Business
      600 E. Quality Drive, American Fork, UT 84003
      BBB File Opened:
      7/2/2019
      Years in Business:
      5
      Business Started:
      11/26/2018
      Business Started Locally:
      11/26/2018
      Business Incorporated:
      11/26/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Built Bar
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/16/2023

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I placed an order for Built Bars on July 30, 2023, and my credit card was charged. It is now August 16 and my order has not shipped. I have contacted the company multiple times through email, their website, direct messaging, and on their social media accounts, and they haven’t responded. I’m seeing similar complaints on their social media accounts, and their only response is a canned reply telling the customer to DM them, which obviously doesn’t help. I have been a longtime customer of the company and have had very little trouble with orders in the past. I feel like something is going on with the company that they are not being forthcoming with their customers about. I expect a full refund if I don’t get my order.

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kiffany F

      1 star

      04/18/2023

      Be forewarned, if you order from them, you might not receive you order.I ordered Built Bars on April 1st. It's now April 18th and the tracking has said that it has been in my city since April 7th. It says estimated delivery April 11th. If these are just sitting in a hot warehouse in southern *****, I'm not even sure if they'll be any good.I have let customer service know 3 times, and they haven't done anything but say let's hope they arrive and "I'll contact them" but there hasn't been any resolution. I thought it was strange that they had the option for 'insurance' for buying these protein bars. I think it's a way to put the onus on the customer when their product doesn't arrive. I might be out the $30.

      Local BBB

      BBB Mountain West

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