1 Customer Reviews
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Review from Jennifer O
1 star06/14/2021
They will sell you a camper quick... Great selling customer service.. But they are all talk and no walk... It sounds easy at the closing table, but when you actually live it, it does not work out the way it is explained to you. I DO NOT ADVISE BUYING ANYTHING FROM THIS COMPANY! If you have any repairs after the fact, go ahead and forget about them fixing it VIA Mobile mechanic.. They will only fix an issue if you physically bring the RV in. In my case, my truck is not strong enough to pull the RV anywhere.. I'm *** with any repairs. My mobile mechanic cant even get Toppers service department to work with him.. They will not help you when you need it and have attitude when you call about an issue.. (Or maybe they just don't like me.. But still, not good customer service from a business stand point) They are also quick to tell you how busy they are in service... Even when you purchase all the additional extras to make sure your covered for issues like this. You will only get the run around and get to chase your tail after the fact.... (3+ months my issue is still not fixed) Now they are refusing to order a part my mechanic needs. I'm soo kicking myself in the butt for wasting money. I have horrible buyers remorse at this point! I should have looked at these reviews prior to shopping at Toppers... All the negative reviews are completely accurate. I have experienced them all the 4 months of owning this camper.
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