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Additional Information

Additional Information for Daikin Comfort Manufacturing LP

View full profile

This is a multi-location business.

Find a Location

Daikin Comfort Manufacturing LP has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Daikin Comfort Manufacturing LP

      19001 Kermier Rd Waller, TX 77484-8810

      BBB Accredited Business
    • Daikin Comfort Manufacturing LP

      5151 San Felipe St Ste 500 Houston, TX 77056-3650

      BBB Accredited Business
    • Daikin Comfort Manufacturing LP

      2550 North Loop W Ste 400 Houston, TX 77092-8912

      BBB Accredited Business
    • Daikin Comfort Manufacturing LP

      5150 San Felipe St Ste 500 Houston, TX 77056

      BBB Accredited Business
    • Daikin Comfort Manufacturing LP

      6070 Hillcrest Dr Valley View, OH 44125-4620

    Headquarters
    19001 Kermier Rd, Waller, TX 77484-8810
    BBB File Opened:
    1/1/1991
    Years in Business:
    41
    Business Started:
    2/1/1983
    Business Started Locally:
    2/1/1983
    Business Incorporated:
    2/1/1983
    Accredited Since:
    10/30/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Goodman Global, Inc.
    • Goodman Manufacturing Company, LP
    • Daikin North America, LLC
    • Goodman Manufacturing
    • Amana Heating and A/C
    • Goodman Company, LP
    Business Management
    • Mr. Rex Anderson, Director of Communications
    • Ms. Tori Brandum, Senior Manager
    Contact Information

    Principal

    • Ms. Tori Brandum, Senior Manager

    Customer Contact

    • Mr. Luke Guajardo, Lead Manager
    Additional Contact Information

    Fax Numbers

    • (713) 856-1821
      Primary Fax
    • (713) 586-8059
      Other Fax

    Phone Numbers

    Email Addresses

    Additional Business Information
    Additional Info

    Attention:  

    Please see this November 18, 2021 recall notice from the U.S. Consumer Product Safety Commission: https://www.cpsc.gov/Recalls/2022/Goodman-Manufacturing-Company-Recalls-Evaporator-Coil-Drain-Pans-Installed-with-Condensing-Gas-Furnaces-Due-to-Fire-Hazard. 

    Goodman Manufacturing Company can be contacted toll-free at 888-520-0579 from 7 a.m. to 6 p.m. CT, Monday through Friday or online at www.recallrtr.com/drainpan or https://www.goodmanmfg.com and click on “PRODUCT RECALL” for more information.

    Serving Area
    • TX
    Products and Services

    PRODUCTS SOLD:

    Mini-Split Systems, Multi-Split Systems, Air Conditioners, Heat Pump, Gas Furnaces, Rooftop Systems, VRF Systems

     

    BRANDS SOLD:


    DAIKIN

    Refund and Exchange Policy
    • Refer to warranty documents posted at https://daikincomfort.com/buyers-guide/warranty-information

      Daikin Comfort Promise – specifically related to Daikin Comfort Pro dealers: If, for any reason, the Daikin Comfort Professional has not met your expectations within one year of your equipment or system installation, please contact the installing Daikin Comfort Pro and ask them to honor the Daikin Comfort Promise. The Daikin Comfort Pro will return to your house to resolve any issues you have with your installation at no cost to you. As part of formally maintaining the Daikin Comfort Pro distinction, the Daikin Comfort Pro will make all reasonable efforts to resolve any concerns you have within one year of your equipment installation. If a Daikin Comfort Professional does not meet your expectations, they risk losing the ability to sell Daikin products. With the Daikin Comfort Promise, you can have peace of mind that your Daikin Comfort Professional will continue to earn your business well after the sale.

       

    Referral Assistance
    • Texas Department of Licensing & Regulation
      920 Colorado
      Austin TX 78701
      Phone Number: (800) 803-9202
      Fax Number: (512) 475-2871
      http://www.license.state.tx.us/
    Business Categories
    Heating and Air Conditioning

    Alert

    Goodman has been diligently working with its service providers to coordinate and schedule recall repairs as quickly as possible, despite an acute labor shortage and certain supply chain delays.  Goodman is committed to customer safety and satisfaction and is working to resolve any recall-related complaints from customers.

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