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Find a Location

Conn's Home Plus has 197 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Conn's Home Plus

      2445 Technology Forest Blvd. Ste 800 Spring, TX 77381

      BBB Accredited Business
    • Conn's Home Plus

      11051 Northwest Fwy Houston, TX 77092-7311

      BBB Accredited Business
    • Conn's Home Plus

      13337 Interstate 10 E Houston, TX 77015-5801

      BBB Accredited Business
    • Conn's Home Plus

      9700 N North Fwy Houston, TX 77037-1345

      BBB Accredited Business
    • Conn's Home Plus

      6888 Gulf Fwy Houston, TX 77087-2556

      BBB Accredited Business

    Customer ReviewsforConn's Home Plus

    Major Appliance Dealers
    HeadquartersMulti Location Business
    View Business profile
    View Business profileBBB accredited business

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    3,300 Customer Reviews

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    • Review from Teresa

      5 stars

      04/19/2024

      Love this place. Financing was easy. Imani was knowledgeable and friendly
    • Review from Delores H.

      5 stars

      04/19/2024

      Very good service no problems I will be back to get more
    • Review from Debra R

      1 star

      04/19/2024

      I am non verbal I ordered two chairs I went on the site to pay the bill put in my info I payed what it said to pay .. then I checked back next payment was due in May then I got an email stating I needed to make a first payment so I went back to the web page they locked me out said I had to call now I had in chats that I am nonverbal the email is from first payment non payment I told them to unlock my acct or send out a statement and I will mail it in they wanted me to pay via email I said no it was not my fault they did not have both acct on the website and I was not going to pay late fees because it is their fault now I need them to unlock the acct so I can look at the amount owed
    • Review from Manuel N.

      5 stars

      04/19/2024

      The Best Customer Service, good knowledge of their products, Sales assistant very helpful and attentive!! Great place to shop!
    • Review from David R.

      5 stars

      04/19/2024

      Great experience from top to bottom. Neil was our salesperson and he made our shopping experience so easy and painless. The two delivery drivers were just as amazing. Quick and easy.
    • Review from Kenneth M

      1 star

      04/18/2024

      They have the poorest customer svc I have ever tried to deal with. I purchased a microwave and refrigerator at the end of January, it stopped working on the 1st of March it was out for 13 days before they said it was repaired,it went out again on the 13th of April I have an insurance policy that is for replacement if not repaired. Al I get is the run around.
    • Review from Cornelius M.

      4 stars

      04/18/2024

      I'm very pleased with the service thus far...and look forward to doing business with Conn in the future

      Conn's Home Plus Response

      04/19/2024

      Thank you for taking the time to share your thoughts with others. We are glad to know you are pleased with our service.
    • Review from Brittany M.

      5 stars

      04/17/2024

      I love conns and they have the best customer service. I walked in wanting kitchen appliances and walked out very satisfied the whole process was super easy and delivery was prompt.

      Conn's Home Plus Response

      04/19/2024

      We are happy to know you were able to find kitchen appliance that fit your needs here at Conns HomePlus!
    • Review from Carlos G.

      5 stars

      04/15/2024

      Great customer service, Keith my sales advisor was excellent and super professional. The delivery guys out of this world experience, In less than 20 minutes my fridge was running. Definitely coming back!!!

      Conn's Home Plus Response

      04/17/2024

      Thank you, Carlos, for taking the time to share your experience with others. We are happy to know Keith took such great care with helping you with your purchase. We love to hear that the delivery went smoothly for you as well. We hope you continue to enjoy your new Refrigerator, and we look forward to serving you for may years to come!
    • Review from Brenda

      5 stars

      04/15/2024

      Everything was great from purchase to delivery to install. He explained everything very well.

      Conn's Home Plus Response

      04/17/2024

      We are happy to know everything went smoothly with your purchase. We will share your note with our team to let them know to keep up the good work.

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