Business ProfileforStructure Builders

I have had windows installed by this company in the past. Called for an estimate, December 2017. Windows were installed early 2018. I asked for window strips to be snapped on, not glued on. Also had stucco damage around several windows. The glue on strips were installed and of course not what we asked for. The other strips had to be ordered. The glued on strips started to fail soon after they were installed. They were not properly installed having little to no foam insulation around windows or glue to hold them in place. My calls and text started 5/31/18. Owner **** did send someone to paint inside border/trim on 12/5/18. I immediately asked what about the outside. I would call and text at least once a week if not more. In 2023, owner stated he would install them himself if he couldnt get anyone else, when the date came for him to install, he got sick. There were a couple of dates scheduled for someone to come out but when that day would come no one would show up. The initial installer **** even told me he didnt feel comfortable installing snap ons. After hundreds of text and calls owner sent a subcontractor to install the strips 6/9/23 but the stucco was not repaired. I heard tons of excuses/reasons from birthdays, illness, vacation, **** the installer went on to open up his own business, waiting for strips to come in (supposedly they came in a couple of times, once bent, another time locked up in building - pandemic), COVID, working in Corpus, out of the country or state, it is raining (not raining on my side of town), etc. I would NOT recommend this business. In 2022 I was told I would receive a hundred dollar gift card, which has not arrived as of 7/10/23 honestly it would not or could not compensate for all the years of drama I had to go through to get my job 99% completed. I will not hold my breath on the stucco getting repaired. Owner did promise it would get done and part of it did, finally.