ComplaintsforExpress Lube
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Complaint Details
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Initial Complaint
09/12/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Went into take 5 for an oil change on 9/9/2023 and they did an oil change the tech advised I do a coolant flush, once he did it my car statutes over heating and he said he just needed to add more water he did and the levels were steady before I drove off, once I drove off I went 4 minutes up the street and my car overheated and a hose in my car busted leaving all the liquid in the coolant to come out, store manager ****** came out to me. He didnt know what to do , I had to get my own car towed to my house because he had no answers for me. He said he would get back to me and hasnt. Ive called corporate a bunch of times and no response. I cannot drive my car and it was my only car
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.