ComplaintsforDiscount Rv Mobile Repair
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Complaint Details
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Initial Complaint
02/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We contacted this company to come fix an issue on our **. The ** wouldnt run on batteries and would only run when connected to power. The company came out January 27th, 2023 and told us that it was an inverter and that they have one in stock for $350(just parts). This inverter was in an old box and appeared to be used. Later on after an internet search we found that converter parts ranged from $150-250 at the most. After the converter was installed he said that the job was finished but didnt check to see if it actually did resolve the issue. I checked if the power would work after his working on it and it didnt. He seemed surprised and said he would order another part and not charge us any more labor, just for the new part. He mentioned the part would come in on Monday and he would come by then. On Monday he didnt show up and we had a really hard time getting ahold of him after multiple texts/calls. Eventually he said he would come Wednesday instead and again didnt show up. Finally he said Friday and by then he ignored our messages all together. We called him on a different phone number and he kept saying he would come by but never showed up. We ended up paying him $650 in cash which he said it needed to be cash to avoid all of the taxes/fees he has to pay. After looking up recent views on ****** reviews it seems like there have been a lot of other people who have been having the same issues. On a side note he was complaining about his girlfriend very loudly and openly as well as swearing and talking about the issues he was having with her partying. We wouldnt have minded if he would have just fixed the issue, but it was unprofessional.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.