ComplaintsforRed Fork Production LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/18/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I invested a project with them that went bust. I have made numerous attempts to get a 2020 K-1 from the company in the form of email and phone calls. The phones have been disconnected as far as I can tell.To date I have received no response from them.Initial Complaint
05/03/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am an investor in Red Clarion since before 2015. I recently paid completion costs on two projects with the company. I have attempted repeatedly to get information from the company. All phone numbers are not answering or in service with the company. I have not received any reply from my email enquiries. The company manager, B*** B****, has died, yet he is listed as head of the company on the website. Please let me know if this business is now defunct or what is going on with it. Thank you, J*** O******Business response
05/25/2021
I spoke with J*** O****** this morning and we sorted everything out. Our phone lines were transferred to my cell phone so that I can answer when I'm out of the office. B*** B**** passed away in December and we have not yet had the chance to edit our website to show the new owner, N******* B****. We are still grieving the loss of B***, while trying to carry on his business the way he wanted. We will get the website changed as soon as possible. As for the projects, we are moving forward with them and are going to Oklahoma next week to make sure our team is in line and set up to begin ASAP.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
3030 Nacogdoches Rd Ste 221
San Antonio, TX 78217-4502
Business hours
Today,8:30 AM - 4:30 PM
MMonday | 8:30 AM - 4:30 PM |
---|---|
TTuesday | 8:30 AM - 4:30 PM |
WWednesday | 8:30 AM - 4:30 PM |
ThThursday | 8:30 AM - 4:30 PM |
FFriday | 8:30 AM - 4:30 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.