ComplaintsforAlpha Omega Movers & Bargain Price Movers, LLC
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Complaint Details
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Initial Complaint
02/18/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I hired this moving company to take my household items to my storage unit..They left my washer that was sitting right next to my dryer, they cracked the screen on my flat screen television, they refused to come back to get the washer...The owner cursed me and my daughter out.Business response
02/21/2022
This move was completed over a year ago. The customer was not there to do a walk through and make sure everything was loaded that she wanted out. We went back at a later date to get move her washer fee of charge and she didnt show up!!! The movers waited for over an hour before we ever heard from her. When we did finally hear back from customer her daughter got on the phone and started cussing and using racial slurs towards my employees. We did not damage anything on the move. Customer never once mentioned a damaged tv until 6 months after move was complete. Tx dot laws state tha you have 90 days from date that move was performed to claim any damages. We will not be offering any compensation to customer.Customer response
02/21/2022
Complaint: ********
I am rejecting this response because:
Regards,
***************************
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Contact Information
2744 Westover Cir
San Antonio, TX 78251-2248
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.