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Complaint Details
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Initial Complaint
05/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
my fence had a life time warranty. fencecrete has decided to not repair it any more. it is falling down all over the place and awhile back the owner told us it was shoty rebar he bougt in ******--we are elderly and are very upset he is not honoring the original agrement and had the nerve to try to charge be 26.000.00 for repairs to something that is poor workmanship and a life time warranty/ please help **Business response
06/09/2023
In response to the above compliant, Fencecrete America does not give life time warranty. We helped ******************** a few times in the past. As per ******************** request, we sent our Operations Manager out to ************************ property and found an abused fence that got installed over thirty years ago. At that time, we issued a proposal to ******************** for repairs, upon approval of estimate we will take care of the repairs.
Thank you.
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Contact Information
15089 Tradesman
San Antonio, TX 78249-1342
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.