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Find a Location

Gloria's Restaurant has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gloria's Restaurant

      16816 Dallas Pkwy Dallas, TX 75248-1919

    • Gloria's Restaurant

      2079 Summer Lee Drive Rockwall, TX 75087

    • Gloria's Restaurant

      600 N Bishop Ave dallas, TX 75208

    • Gloria's Restaurant

      360 Coneflower Dr Garland, TX 75040-2964

    • Gloria's Restaurant

      2600 W 7th St Ste 175 Fort Worth, TX 76107

    Business ProfileforGloria's Restaurant

    Restaurants
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Gloria's Restaurant has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gloria's Restaurant

        16816 Dallas Pkwy Dallas, TX 75248-1919

      • Gloria's Restaurant

        2079 Summer Lee Drive Rockwall, TX 75087

      • Gloria's Restaurant

        600 N Bishop Ave dallas, TX 75208

      • Gloria's Restaurant

        360 Coneflower Dr Garland, TX 75040-2964

      • Gloria's Restaurant

        2600 W 7th St Ste 175 Fort Worth, TX 76107

      Location of This Business
      16816 Dallas Pkwy, Dallas, TX 75248-1919
      BBB File Opened:
      4/25/2008
      Business Management
      • Jose Fuentes, Owner
      Contact Information

      Principal

      • Jose Fuentes, Owner

      Customer Contact

      • Jose Fuentes, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/07/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      Went to Gloria's for a business happy hour meeting and then it went left....... I ordered one bloody Mary and drank it, then proceeded to the restroom and became ill. When Claudia, the server, brought me another drink, I stated I did not want another Bloody Mary as it was extremely tart and was not pleasant. Instead I ordered a Cosmo. So, at this point, I had 2 beverages. After the great Cosmo and sitting there for over 3 hrs with a party of 4 ordering food/drinks, Claudia (in front of my boss) advised me that I had 2 drinks and "was at my limit." I then said..."ok... thats fine...im not going to take issue over a drink" Especially not in front of my boss... so I then ordered some chicken nachos to go, because at that point we had been there 3 hrs and apparently 2 drinks in 3 hrs is "meeting my limit." So, then the nachos come out with beans....which i specifically requested were not on the nachos. I asked Claudia to take them off my bill as we were wrapping up and on our way out. Instead, Claudia brought back to me another set of nachos and despite me telling her that we had previously spoken about her taking them off the check because I was ready to go, she basically refused and shoved the "to-go" bag at me and stated I needed to "just take it....its fixed....just take it." I asked for a Manager and Lorena came over and recalled me and our group and stated that she was sorry, etc. However, I will not be returning with any colleagues or having any meetings or events at Gloria's any further. Claudia served me 2 drinks in almost 4 hrs and then proceeded to tell me (in front of my boss) that 2 drinks was my limit.....then tried to force me to accept nachos that I clearly told her to remove from my tab because they were incorrect the first time and I was not going to wait for them to be corrected...and at this point...I was ready to leave... completely unprofessional and defamatory behavior from Claudia. Lorena recalled our group and tried her best to help.

      Customer Reviews

      0 Customer Reviews

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