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Find a Location

Sunrise Plumbing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sunrise Plumbing

      4414 State Highway 276 Rockwall, TX 75032-9111

      BBB Accredited Business
    • Sunrise Plumbing

      PO Box 1672 Rockwall, TX 75087-1672

      BBB Accredited Business

    Business ProfileforSunrise Plumbing

    Plumber
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.55/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/23/2021

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Since the day we started our business in 2013, Sunrise Plumbing has continued to pave the way for what exceptional plumbing, drain & sewer, water heater, and leak detection services look like in Rockwall, TX, and the surrounding North East Dallas community.

    Products & Services

    Water Heaters, Slab Leaks, Gas Leaks, Kitchen Faucets, Bathroom Faucets, Outside Faucets, Disposals, Drain Cleaning, Toilets, Water Leaks, Sewer Line Repair

    Business Details

    This is a multi-location business.

    Find a Location

    Sunrise Plumbing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sunrise Plumbing

        4414 State Highway 276 Rockwall, TX 75032-9111

        BBB Accredited Business
      • Sunrise Plumbing

        PO Box 1672 Rockwall, TX 75087-1672

        BBB Accredited Business
      Location of This Business
      4414 State Highway 276, Rockwall, TX 75032-9111
      BBB File Opened:
      6/27/2014
      Years in Business:
      11
      Business Started:
      3/7/2013
      Business Started Locally:
      3/7/2013
      Business Incorporated:
      3/7/2013
      Accredited Since:
      8/23/2021
      Licensing Information:
      • Mitchell Salas-RMP #41201
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Sunrise Plumbing
      Business Management
      • Mr. Mitchell Salas, President/Owner
      • Ms. Lexi Salas, Secretary
      Contact Information

      Principal

      • Mr. Mitchell Salas, President/Owner

      Customer Contact

      • Mr. Mitchell Salas, President/Owner
      • Ms. Lexi Salas, Secretary

      Industry Tip

      BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

      Customer Complaints

      7 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      11 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Paul E

      1 star

      11/20/2023

      Way over priced. Needed a **** shower hot water valve core replaced, a fifteen dollar part at *********** Sunrise quoted me $880.00 to replace. Will never call them again.

      Sunrise Plumbing Response

      12/12/2023

      Dear ****,Thank you for sharing your feedback regarding your recent experience with us. We're genuinely sorry to hear that you felt our pricing did not meet your expectations.Our aim is to provide not just a replacement part but a comprehensive service that includes professional expertise, labor costs, warranty, and ensuring the proper functioning of your plumbing system. We understand that price transparency is crucial, and we regret any confusion in our communication.We'd appreciate the opportunity to review your specific situation and ensure we are offering competitive and fair pricing. Please reach out to me directly, and I'll do my utmost to address your concerns and find a resolution.Thank you for bringing this to our attention; it helps us improve our services. We hope for the chance to restore your confidence in us.Warm regards,*************************** Owner ****************************************

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