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Business Profile

Wholesale Major Appliances

Lennox Industries, Inc.

About

About This Business

BBB Accredited Since: 2/1/1998

Years in Business: 131

Business Details

BBB File Opened:
2/1/1982
Business Started:
1/1/1895
Business Started Locally:
1/1/1948
Business Incorporated:
5/18/1904
Type of Entity:
Corporation
Alternate Names:
Lennox Industries
Business Management:
Ms. Theresa A. McCray, Vice President/Treasurer
Mr. Joe Reitmeier, CFO
Mr. Alok Maskara, CEO

Additional Contact Information

Principal Contacts
Ms. Theresa A. McCray, Vice President/Treasurer
Mr. Joe Reitmeier, CFO
Mr. Alok Maskara, CEO
Customer Contacts
Customer Care, Complaint Handler
Ms. Theresa A. McCray, Vice President/Treasurer
Mr. Joe Reitmeier, CFO
Mr. Alok Maskara, CEO
Additional Phone Numbers
Other Phone: (972) 497-5799
Other Phone: (972) 497-5000
Additional Websites
lennoxemeia.com
Social Media
Facebook

Latest Reviews

  • chachris g

    "I moved into new construction with Lennox unit. Its working for less than 2 years before refrigerant leaking within the outdoor unit." ... Read full review

  • tammy-marie f

    "An elderly family friend paid $10,000 for a Lennox AC unit and has had nothing but issues, it has an issue at least every 6 months, the unit is only a few years old as of today and he has to spend another $1300 to replace the freon, once again., part was covered due to alot of arguing on his part but even with a bad part that caused the freon to evaporate/leak/ etc he is the one responsible for the cost." ... Read full review

  • Stephen T

    "I am a new home buyer who purchased a Lennox REMOVEDsystem installed in my newly built home. I learned that Lennox requires new homeowners to register each unit within 60 days in order to qualify for extended warranty REMOVEDmy case, this requirement was not clearly disclosed to me at the time of purchase or installation." ... Read full review

View all Reviews

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