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Find a Location

DebtBlue has 1 locations, listed below.

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    • DebtBlue

      1125 E Campbell Rd Ste 200 Richardson, TX 75081-2067

      BBB Accredited Business

    Customer ReviewsforDebtBlue

    Debt Relief Services
    View Business profile
    View Business profileBBB accredited business

    Star rating
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    1,040 Customer Reviews

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    • Review from Jimmy J

      5 stars

      09/18/2024

      She was extremely helpful! Very nice and informative. Very pleased.

      DebtBlue Response

      09/20/2024

      Your review is appreciated. We are glad to hear that you found our services helpful and informative. Thank you for sharing.
    • Review from Marcia B

      5 stars

      09/18/2024

      I reluctantly turned to Deb **** for debt consolidation. I have always paid my bills and never thought Id have to resort to this. Debt Blue has been amazing to work with, they stay on the phone to answer all my questions and concerns in order to help them be a pleasant experience. ***** was a tremendous help with my account today.

      DebtBlue Response

      09/20/2024

      We are so glad you have been having a pleasant experience with us, and that ***** has been very helpful. Thank you so much for taking the time to share your wonderful review!
    • Review from Heather Y

      5 stars

      09/17/2024

      He did great! I trust Debt Blue. Very helpful and friendly.

      DebtBlue Response

      09/20/2024

      We are thrilled your client success specialist was able to provide friendly and helpful service. Thank you for sharing your feedback.
    • Review from Ronnie B

      5 stars

      09/17/2024

      ******* W always does an awesome job helping me, such a professional, and always so happy, and explains things so that even I can understand.

      DebtBlue Response

      09/20/2024

      We are delighted to hear you have been having an awesome experience with *******'s service. Thank you so much for taking the time to share!
    • Review from Damian G

      5 stars

      09/16/2024

      I been having issues with debt blue over the last few months and ******* assisted me in clearing up all the problems with my account. I couldnt be more satisfied with her professionalism and Im thankful she was able to assist me today.

      DebtBlue Response

      09/20/2024

      We are sorry you have had some issues recently, but glad ******* was able to help you get everything cleared up. Thank you for sharing your feedback.
    • Review from Megan H

      2 stars

      09/16/2024

      In the beginning, I would have rated this business 5 stars. However, since depositing enough money to settle my accounts and graduate early, the review has changed. On two occasions, money was drafted out of my checking account and it shouldn't have been. I was told "there is nothing that we can do." I have tried to get in touch this time however, there is a recording stating there is "high call volumes." I have expected to graduate at this point as it has been two months since depositing over $9,000 to graduate. Instead money is being deducted from my personal checking account when I have well over the amount of money in my DebtBlue account to finish settling. Completely frustrating. I am ready to be done with the process but feel that DebtBlue is dragging their feet to continue to collect fees. The money that was taken out of my account this month was allocated to pay my taxes on my vehicle. Now I will have to borrow money. Very unsatisfied at this point.

      DebtBlue Response

      09/16/2024

      Hello, *****. Thank you for providing feedback. We are sorry to hear about your program frustrations. Please allow our Senior Client Success Specialists to research your account details. We will be reaching out shortly to discuss possible resolutions to your issues.
    • Review from Pamela G

      5 stars

      09/14/2024

      Excellent communication skills and keep up with calling me through phone calls, even though I'm too busy to call them.

      DebtBlue Response

      09/16/2024

      Thank you, ******, for taking time to share your positive review. We really appreciate it!
    • Review from Jessica G

      5 stars

      09/13/2024

      Absolutely amazing very helpful answered all my questions very professional

      DebtBlue Response

      09/16/2024

      What a fantastic review, *******! Thank you so much for taking the time to share!
    • Review from Heather H

      5 stars

      09/12/2024

      The operator working with me was kind, efficient, and detailed! Such a wonderful experience! HH

      DebtBlue Response

      09/16/2024

      Thank you, *******, for your wonderful review! We really appreciate it!
    • Review from linda r

      5 stars

      09/11/2024

      thank you ******* for helping me today you are excellent:)

      DebtBlue Response

      09/12/2024

      Thank you so much for the fantastic feedback, *****! We agree, ******* is excellent!

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