ComplaintsforMajor Faith Roofing And Construction
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/18/2022
- Complaint Type:
- Product Issues
- Status:
- Unresolved
On 4- 2 2021, They were paid $10,495.74 (check # *****) Per their envoice, the exterior work was $6,950.28 and the interior work they never did was for $3,545.46. I want that amount back to me in a check. (They are not wanted back. Because they pushed a hot water heater pipe down for the roof and it let carbon monoxide fumes in. When they came back to fix it they did not have the things they needed and halfway fixed it. I was also told they would be back to paint the pipes and metal chimney a tan color like they painted some of them. That was never done either. So, actually, the roof was never completely finished. I do not want them back.) - per ************* (*********)Business response
04/11/2022
Business Response /* (1000, 7, 2022/02/04) */ deductible is still owed and remaining amount paid by insurance. Consumer Response /* (3000, 9, 2022/02/07) */ (The consumer indicated he/she DID NOT accept the response from the business.) Per contract from Major Faith Roofing entered 3/5/2021 at 10:12 am, the TOTAL for services was $10,495.74, which was paid in FULL with check number ***** from *************. No additional amount should be paid. Again, requesting interior amount for work not completed for $3545.46 be returned. Company is not welcome back. Business Response /* (4000, 11, 2022/02/08) */ Thank you for your time we will be in Contact with the owner of the home about signed contract. Consumer Response /* (3000, 18, 2022/02/19) */ Business never contacted or even attempted to contact owner of home in any way.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.