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ComplaintsforPosey Properties Realtors
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Complaint Details
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Initial Complaint
02/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been experiencing water leakage from an internal issue in the master bathroom for the past three months as a tenant. Additionally, there have been multiple complaints lodged on the portal regarding this matter.Despite my repeated complaints via the portal, most of my requests were cancelled, and on two occasions when a plumber was sent, they stated that there was no leakage from the water pipe, but rather a tile leak, which they claimed was not within their responsibility. **** was also confirmed by multiple vendors who visited the property (via Posey) . However, when I issued a final warning that I would terminate the agreement if the issue was not resolved in timely manner, I was instead charged with early agreement termination fees.It's important to note the following:The leakage has persisted for the past three months, resulting in the ground being wet daily, creating a hazardous environment. This is especially concerning as I have children at home, necessitating frequent cleaning to maintain dryness.Despite these challenges, I have consistently paid my rent promptly and in advance without any delays.Furthermore, the leakage has caused other issues such as swelling and odor in carpets, wardrobes, and doors, raising concerns about potential health implications in the future.I kindly request your assistance in terminating my lease, refunding my security deposit, and addressing the harassment I have faced in attempting to resolve this matter. The ongoing situation has significantly impacted my ability to focus on work due to these persistent issues.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.