Business ProfileforOmniKey Realty LLC

Name: OmniKey Realty LLC
Address: 660 N Central Expy Suite 100, Plano, TX, 75074-6780, USA
Telephone: (833) 666-4539

Property Management

Multi Location Business

Current Alerts For This Business

Alert:

BBB has been unable to confirm the authenticity of numerous reviews submitted for this business. Because BBB is unable to establish a reasonable degree of confidence about the validity of these reviews, BBB has removed reviews that may have been affected by this practice.

Additional business information

Additional Info:

See all additional business information

Contact Information

660 N Central Expy

Suite 100

Plano, TX 75074-6780

Get Directions

Visit Website

(833) 666-4539

Business hours

8:30 AM - 8:00 PM

Related Categories

Overview

Business Details

This is a multi-location business.

Location of This Business

660 N Central Expy Suite 100, Plano, TX 75074-6780

BBB File Opened:

8/4/2011

Years in Business:

Business Started:

8/1/2006

Business Started Locally:

8/1/2006

Business Incorporated:

8/14/2006

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity:

Limited Liability Company (LLC)

Alternate Business Name

OmniKey Realty

Hours of Operation

Primary

M:: 8:30 AM - 8:00 PM
T:: 8:30 AM - 8:00 PM
W:: 8:30 AM - 8:00 PM
Th:: 8:30 AM - 8:00 PM
F:: 8:30 AM - 8:00 PM
Sa:: 8:30 AM - 8:00 PM
Su:: 8:30 AM - 8:00 PM

Business Management

Mr. Michael Slaughter, Co-Owner
Mrs. Leah Slaughter, Co-Owner
Mr. Gordon Firth, Vice President

Contact Information

Principal

Mrs. Leah Slaughter, Co-Owner

Customer Contact

Mr. Michael Slaughter, Co-Owner
Mrs. Leah Slaughter, Co-Owner
Mr. Gordon Firth, Vice President

Additional Contact Information

Fax Numbers

(972) 704-1703
Primary Fax

Phone Numbers

(972) 480-8280
Other Phone

Industry Tip

BBB Tip: Property management

Customer Complaints

43 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

08/15/2024

Complaint Type:: Service or Repair Issues
Status:: Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

I moved into a rental property Friday 8/9/2024. The house was absolutely filthy. I e found needles both inside and outside the house. Dirty underwear in my home. There is no stove. An animal in the attic has chewed led into the ** ducting. There is insulation in the vents and the house is so hot. The plumbing is not functioning. I have a five year old and for 7 days weve had no functional plumbing. I halve to leave the water off to the toilet or the tub and toilet fill up. I had to clean the place myself. There is broken glass and garbage all outside the property. Ive been in constant communication with no resolution. Emails have been ignored. I feel sorry for the property owner because this property management company is representing them like a slumlord

Read 42 More Complaints

Customer Reviews

26 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Start a Review

Most Recent Customer Review

Jason L

05/10/2024

Future renter and prospective property investment owners BEAWARE of Omnikey Reailty!!For the past 18months I have had to endure the highest-level of unprofessionalism, lack of compassion or concern for their tenants at its high level. To start with I ended up renting a property form omnikey the most recent event i have had to deal with is a going without hot water for 5 days after reporting water heater went out and stopped working. There were and are wholes in sheetrock and bathroom door prior to me moving in they have refused to repair 90% of damages also including Windows that do not insulate the house properly even after an adjuster had approved windows be replaced with the result of sky-high energy bill for both summer and winter. I am not allowed enough characters to fully give details of multiply occurrences . Bottom line the BBB A+ status they claim to hold is FALSE save yourself headaches and stress "DO NOT DO BUSINESS with OMNIKEY REAILTY" your invest property will deteriorate and renters will be treated as inhumanly as possible!!

OmniKey Realty LLC Response

05/15/2024

************,I reviewed our repair records and we responded to your repair requests promptly and professionally. The Texas Property Code presumes a repair is made within a reasonable amount of time if it is made within seven days. You reported the water heater issue on May 6th. The repair was completed on May 10th. This repair was made within seven days and is presumed reasonable. Furthermore, you agreed to accept the property's condition AS-IS in your lease agreement. The issues with the sheetrock were not detrimental to your health and safety and were not required to be repaired by the landlord. Even though they were not required repairs, the landlord authorized us to make those repairs. The condition of the windows was also not detrimental to your health and safety. The landlord did not authorize us to replace the windows. If you have any other issues that need to be addressed, please feel free to contact me directly.Thanks,********************* Chief ******************* General Counsel, OmniKey Realty Toll-Free: 1-833-OmniKey Local: ******************* Fax: 1-833-OmniFax E-Mail: ************************************* Web: ****************************************

Read 25 More Customer Reviews

Local BBB

BBB serving North Central Texas

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

See What BBB Reports On

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

Cookie Preferences

Necessary Cookies

Functional Cookies

Performance Cookies

Marketing Cookies

Find a Location

OmniKey Realty LLC

OmniKey Realty LLC

OmniKey Realty LLC

Business ProfileforOmniKey Realty LLC

Current Alerts For This Business