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About

About This Business

BBB Accredited Since: 10/1/1920

Years in Business: 118

Business Details

BBB File Opened:
1/1/1927
Business Started:
9/1/1907
Business Started Locally:
9/1/1907
Business Incorporated:
5/4/1907
Type of Entity:
Corporation
Alternate Names:
Neiman Marcus
Neiman Marcus Stores
Bergdorf Goodman
Neiman Marcus Last Call
Last Call
The Neiman Marcus Group, LLC
Business Management:
Mr. Geoffroy Van Raemdonck, CEO
Ms. Marcy Lankford Walton, Customer Relations Specialist

Additional Contact Information

Principal Contacts
Mr. Geoffroy Van Raemdonck, CEO
Ms. Katie Anderson, CFO
Mr. Ryan Ross, President
Customer Contacts
Mrs. Diana Garner, Assistant Controller for Accounts Payable
Mrs. Pam Hunt, Assistant Contoller to Accounts Payable
Mr. Edward Castillo, Care Center Manager
Ms. Deborah Lindsey
Ms. Lori Banks, Executive Assistant
Mr. Geoffroy Van Raemdonck, CEO
Ms. Katie Anderson, CFO
Mr. Ryan Ross, President
Ms. Marcy Lankford Walton, Customer Relations Specialist
Fax numbers
Primary Fax: (214) 742-4904
Other Fax: (972) 401-6885
Additional Phone Numbers
Other Phone: (214) 363-8311
Other Phone: (214) 761-2300
Other Phone: (800) 456-5488
Other Phone: (972) 401-6435
Other Phone: (972) 401-6733
Other Phone: (800) 964-7972
Other Phone: (972) 678-4914
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business
Customer Service: Email this Business
Additional Websites
neimanmarcus.com/c/sale-a...

Latest Reviews

  • Esther G

    "Terrible. Terrible." ... Read full review

  • C. M.

    "The time I spent trying to obtain a return shipping label left me with such a negative feeling about Neiman Marcus not only was a time consuming, but I was notified of incorrect information all along one moment I was going to be receiving a shipping label within 24 hours 72 hours later, it didnt happen I called. They said I would be receiving it in a matter of hours that never happened." ... Read full review

  • Alexandra B

    "I purchased two Hanro organic cotton underwear on Neiman Marcus website. Im normally a S or XS these were for a toddler they were so small." ... Read full review

View all Reviews

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