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Business ProfileforOrozco Foundation Repair
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
FOUNDATION REPAIR, SLAB ON GRADE, PIER AND BEAM, FOUNDATION INSPECTION, STRUCTURAL ENGINEER REPORT, FRENCH DRAIN, RETAINIG WALL, CONCRETE, PATIO, DRIVEWAY, SIDEWALK.
Products & Services
Business Details
- Location of This Business
- North Richland Hills, TX 76180-7221
- BBB File Opened:
- 4/15/2020
- Years in Business:
- 9
- Business Started:
- 3/1/2015
- Accredited Since:
- 4/16/2020
- Licensing Information:
- CERTIFIED FOUNDATION REPAIR SPECIALIST
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Orozco Construction Foundation Repair
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Luis Orozco, Owner
- Contact Information
Principal
- Mr. Luis Orozco, Owner
Customer Contact
- Mr. Luis Orozco, Owner
- Additional Contact Information
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/26/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kenny C
02/18/2024
Orozco Foundation Repair Response
04/10/2024
*********************: You was trying to scam my company, I am very perseverant in my job and good quality, the proof is in the results, we fixed the foundation, we did a perfect job. The big drama was when you did not pay the balance at the foundation repair completion. You agreed and signed the foundation repair contract asking for city permit and engineer report, here is a fragmant of the contract that you signed ...
"The owner understands that any engineer and/or plumbing inspection mentioned or included in this agreement shall be provided only after any amount due is paid in full. The respective inspection could be performed up to 7 labor days after payment has been made"
I had to pay the engineer report and city permit to see if you will pay once i had to do what you wanted not honoring what you signed. No reponse anyway!!
I know you are upset because once you didnt pay me, I went to the house tenant to let her know that you didnt pay the balance, then she gave me the homeowners info to contact him, obviously the homeowner press you to pay me, because you never answered the phone or text messages, I was your nightmare because I called you everyday 24/7, you still ignoring me until I had to acuse you with the one that hired you, then you subcontracted my company, no worries I dont like to work with people like you.
My bad:
I never investigated who was subcontracting me.
My questions:
Do RCCM GROUP CORP, have a BBB accredited?
Do you have a businnes office instead of a P.O. Box?
Do you have G.L insurance?
Why the phone numbers and social media links in your website are not working?
Why you "company" RCCM GROUP CORP doesnt have any reviews?
My recommendation for you: When you hire or subcontract a contractor, be sure to honor what you signed and pay what you owe not trying to delay the payment with excuses, once the job is perfect and completed.
"The owner understands that any engineer and/or plumbing inspection mentioned or included in this agreement shall be provided only after any amount due is paid in full. The respective inspection could be performed up to 7 labor days after payment has been made"
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