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Complaint Details
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Initial Complaint
11/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
On November 11, we had a technician from Leak Geeks come and give us an estimate to replace two outdoor faucets. The estimate was for $234 each. We decided to have the repair made to one of the faucets and ********* came out on the 16th. According to them, the pipe broke requiring it to be repaired after brick was broken away. The final charge was $619! While at ****** looking for a water heater we began talking to a sales person there who also had a plumbing service. He explained that for the type of faucet were had, it could've been repaired for as little as $40 sand that what we were charged borders on criminal. As you can see from the attached photos it looks like one of the ears was intentionally broken. This would not have passed inspection in **** when the house was built. The tech didn't leave a receipt or invoice for the work sand now the email with the estimate from the 11th isn't available. I will bee disputing the charge and will be happy to pay the bill when it's realistic. Thank you.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.