ComplaintsforStrong Tower Electric LLC
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Complaint Details
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Initial Complaint
08/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
****************** collected ****** from me in Nov 2021 for a generator. He then collected another 27k in Feb 2022 for a second generator order. I later found out that he did not even order the generators at all until after the second payment, causing further delays. He then demanded an additional 18k be WIRED on May 2, 2022 while my mother was dying. He insisted that the generators could not be delivered until we paid. The time of arrival kept changing and ***** kept making excuses. No work was done. In May 2022, I demanded to be in contact with the distributor myself to confirm they were ordered. He then blocked my number and refused to answer in calls. This continued. On Aug 29, 2022 the distributor confirmed that ***** had asked for -and received a full refund for the order. I am not out ****** and have nothing to show for it. ***** has blocked my number and wont answer emails.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.