ComplaintsforCharlie's Used Cars LLC
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Complaint Details
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Initial Complaint
07/11/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
They have their car. I do not owe $11k. I want this removed immediately. It has poorly affected my credit as you can imagine I've contacted the business several times and have just continued to get the brush-off. It's completely unprofessional. I've been purchasing cars from them for 10+ years. Four cars I believe paid in full. ***** likes to play games. Used a show of force to make a point. He made the point so well, that I told him I'd like to terminate our agreement, as it is my right to do so according to their contract. I just simply want it removed off my creditBusiness response
07/22/2022
To Whom It May ******************************* Used Cars has been serving the auto industry and ********* of ********** since June 1973. We hold ourselves to high standards and offer superior customer **********************. ************** *********** has been a repeat customer of ******************* and a repeat slow payer on her payments. On May 11,2022, after several attempts to collect $1308.47, 3 months of past due payments, ******************* repossessed her vehicle. Ms. *********** only had excuses for non payment and could not meet any request to satisfy her past due debt. ******************* has been more than patient with this customer and had to take action to protect our investment. At the time of the collection attempts Ms. *********** stated several times she was in the debt collection business so this means she should know first hand how important making payments on a past due account is.
Please let us know if you have questions about this matter. We would gladly share the account information and repeated slow payment with her approval. This would put all matters to rest.
Thank You,
*********************
*******************
Customer response
07/22/2022
Complaint: ********
I am rejecting this response because: well basically because they gave no response? What is the next step?
Regards,
***** Felbermayer
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.