Customer ReviewsforAllied Outdoor Solutions
51 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Benita F
5 stars03/04/2024
WOW, that's literally all I can say about our experience with this incredibly professional, customer and quality oriented team at Allied OutdoorSolutions! We had a complete dual patio addition and extension in our backyard, also build and install outdoor kitchen, and evening out the current patio to one even level with carvestone overlay. From our conception meeting with Taylor, to our engineering meeting, our office/communications lead Nicole, our site leader Ryan, plus the on-site teams led by Evelio, Alma, Jack, Joseph, Juan...I'm sure I'm forgetting someone, (sorry) we are beyond thrilled with the end product. The entire project came in on budget and slightly ahead of schedule! AOS seamlessly handled permitting, inspections with the city along the way, coordination of 5-6 different crews (given our scope of work) with timing, materials, demo, rebuild, reframing, etc. They addressed our questions promptly and thoroughly and sometimes anticipated the info we needed. HIGHLY RECOMMEND!!!Review from Jacob D
5 stars02/23/2024
It took a little longer than we wanted to get our patio but once done it’s amazing!!Review from Keri S
5 stars02/20/2024
Amazing experience from start to finish. Alex came to help me imagine the project and broke down all my options. Then when we started Robyn checked in on the progress and made sure we were moving ahead as scheduled. I live in a historc district with additional hurdles and everything was handled beautifully. Big thanks and would recommend 110%.Allied Outdoor Solutions Response
02/21/2024
We are delighted that you had a great experience with us. Thank you for taking the time to rate us!Review from Rich D
5 stars02/16/2024
Extremely professional company from the first phone call to the sales representative at our home to the onsite manager and most importantly the actual crew doing the work. Job went exactly as advertised. Couldn't be happier!!!Allied Outdoor Solutions Response
02/21/2024
Thank you for taking the time to write us a review. We appreciate your feedback. It was a pleasure working with you and we hope you choose Allied for any future outdoor projects. Cheers!Review from Robert W
5 stars02/07/2024
The AOS team followed through completely to design and construct a beautiful covered patio with carvestone in the back yard of our historic home (1915 Craftsman bungalo). The project was completed in February 2024, and we would recommend AOS to everyone ??Allied Outdoor Solutions Response
02/08/2024
Thank you for taking the time to write us a review. We appreciate your feedback. It was a pleasure working with you and we hope you choose Allied for any future outdoor projects. Cheers!Review from Jeremy M
1 star09/29/2023
After Devon made the sale and reassured me he would remain point of contact this was not the case. I seeked this because I have been an independent contractor and worked with companies and the best salesman will see the job through as it is the product he is selling. After Devon came we met with Devon and the closer with pricing. Items Devon said included all the sudden had an additional price. Getting through this I should have pulled the plug and not continues as I seeked legal counsel even to make sure we would not be stuck with any fees as the business side was sly and shady. Devon was with us through the picking of colors. We had to reschedule when to meet him at the tile/plaster store location and he was a no show. We went through asking questions with the workers there, who are wholesale so didn't want to mess with customers but we got our colors picked for plaster, tile, and stone. No allied employee to assist. Concrete pours were made with new slabs. drainage connected to system currently in place. Was not checked if connected. Two drains added and uneven with surface. holes not filled in and plugged with a puddy, which we now are fixing from filling out a google form with Allied and paying $200. Holes are from where a rail was removed and in our plans to be filled but it was not filled and carvestone crew could not wait. Also low spot(dip) where we had a run off slope, so now water settles and puddles up next to spa. Our tree drops several leaves and acorns and was discussed in process. In end we decided to keep tree and when plaster was put down some stains occured before we could brush it. We were told by Cole not to worry once we can clean it, they would come off. Not the case stains from acorns in spa and pool. BIGGEST FRUSTRATION- NO FINAL WALK THROUGH WITH SATISFACTION OR DISCUSSION OF NEXT STEPS, JUST SIGN HERE SO WE CAN COLLECTAllied Outdoor Solutions Response
10/06/2023
Hi Jeremy. We apologize for the negative experience you had with our company. We take customer feedback seriously and appreciate you bringing these issues to our attention. We would like to address your concerns and rectify any mistakes that were made. Please contact us at [email protected] so that we can discuss a resolution. Thank you for your feedback.Review from Jonathan T
5 stars04/06/2023
Cody and Terry did an excellent job of managing my concrete project. Very pleased with the turnout. They both handled themselves with professionalism, even when I didn't. The communication and follow up from both was outstanding! We came up with a project deadline and it was completed on time. Most importantly, the work looks great! The crew they used did a fantastic job! Terry's hands on communication, Cody being out almost daily to inspect our work, and Aaron's professionalism and very resonable quote will have me coming back for more projects down the road.Allied Outdoor Solutions Response
04/07/2023
Hi, Jonathan. We appreciate the kind words and are glad we could provide you with a positive experience! It was a pleasure working with you!Review from Beck E
5 stars03/22/2023
From start to finish working with Allied was a pleasant experience. They showed up as scheduled. Their workers were very polite and eager to please us throughout the project. There was continuous communication. We are very pleased with the outcome of our project and highly recommend Allied.Allied Outdoor Solutions Response
03/23/2023
Hi, Beck. We appreciate the rating, and are glad we could provide you with a positive experience. Thanks for choosing Allied!Review from Dale R
4 stars01/31/2023
Overall, it was a good experience. The sales process was great, except for a surprise cost on the site walk before the concrete work. The work crew were able to come a few weeks early due to an opening so I was able to get my project done early. It was a small project but done well.Allied Outdoor Solutions Response
01/31/2023
Hi Dale, your feedback is highly appreciated. Thank you so much for the review!Review from GESSICA S
5 stars01/23/2023
FROM DAY ONE OF OUR CONSULTATION, EVERYONE HAS BEEN VERY PROFESSIONAL AND VERY NICE. I LIKE HOW THERE WAS A HUGE TEAM. EVERYONE PLAYED THEIR PART. I LIKE HOW THEY ALWAYS KEPT IN TOUCH ALONG THE PROCESS AS WELL. IT IS VERY PRICEY BUT TURNED OUT NICE. THE ONLY NEGATIVE I'D SAY ON THE WHOLE PROJECT WAS THE DETAILING AROUND WAS A BIT SLOPPY. WE DID HAVE THE GUYS COME BACK TO FIX SOME OF IT. OTHERWISE, I RECOMMEND THIS COMPANY.Allied Outdoor Solutions Response
01/23/2023
Gessica, thank you for taking the time to write us a review. We appreciate your feedback!
Customer Review Rating
Average of 51 Customer Reviews
Contact Information
1557 W Sam Houston Pkwy N Ste 140
Houston, TX 77043-3153
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 2:00 PM |
SuSunday | Closed |
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