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          Analyte Health has 1 locations, listed below.

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            Business ProfileforAnalyte Health

            Laboratory Testing
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.83/5stars

            Average of 1,224 Customer Reviews

            Customer Complaints

            44 complaints closed in last 3 years

            21 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/26/2016

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company provides private, affordable, and accurate lab testing to the general public; customers can order a test online, visit a lab near them (when applicable), and receive their results in a few business days. 

            Products & Services

            This business offers lab tests including general wellness tests, allergy tests, and sexual health tests. This company accepts credit cards, debit cards, prepaid debit or gift cards, cashier’s checks, money orders, HSA accounts, FSA accounts, PayPal accounts, Cryptocurrency, and they offer a pay later option. This company does not accept health insurance in an effort to maintain privacy for their customers’ privacy.

            Business Details

            BBB File Opened:
            9/27/2011
            Years in Business:
            13
            Business Started:
            11/1/2010
            Business Started Locally:
            11/1/2010
            Business Incorporated:
            11/1/2010
            Accredited Since:
            5/26/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • PaternityLab.com
            • Healthlabs.com
            • STDcheck.com
            • UTItreatment.com
            Business Management
            • Mr. Fiyyaz A Pirani, Owner / CEO
            Contact Information

            Principal

            • Mr. Fiyyaz A Pirani, Owner / CEO
            • Customer Service, Customer Contact

            Customer Contact

            • Customer Service, Customer Contact
            Additional Contact Information

            Fax Numbers

            • (832) 495-4200
              Primary Fax

            Phone Numbers

            Email Addresses

            Customer Complaints

            44 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I ordered siblings DNA kit on 7/11//23. One of the kit was to going to my sister home and the other kit was to arrive at my home. I never received my DNA kit to my home. I contacted the company that I had not received my kit. They never offered to reissue the kit. I asked for my money to be returned to my account they said I would be charged 25 percent restocking fee. When I called this company the phone was not working which caused a red flag of fraud but hours later the phone was working. They have taken $153 for a kit I have not received. I would like a full refund. I am connecting attorney today. This is already a stressful time due to health concerns requiring me to determine my biological father. This company is hateful. Please stay away from this company.
            Read More

            Customer Reviews

            1,224 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bradley T

            01/25/2024

            They charged me $16 for a refund. The only reason I asked for a refund is because they baited and switched me. I chose a lab that I regularly use and only after I was almost done checking out they would only allow me to choose their lab of choice. When I tried to book with that lab they were booking a full week out whereas my lab is booking same day. There is an obvious deal here for them to send people to that lab and to force people to do it when they are already almost through the process. Then charge a ridiculous fee once they cancel. This is BAD BUSINESS.

            Local BBB

            BBB of Greater Houston and South Texas

            BBB Reports On

            BBB reports on known marketplace practices.

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