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Find a Location

Rise Association Management Group has 1 locations, listed below.

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    Business ProfileforRise Association Management Group

    HOA
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/28/2024

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Rise Association Management Group specializes in association management services. This encompasses the management of non-profit corporations including but not limited to financial services (full cycle accounting, taxes, receivables, and payables), physical property and facilities management, legal compliance, records management, and lifestyles management.

    Business Details

    Location of This Business
    3131 Eastside St Ste 130, Houston, TX 77098-1972
    BBB File Opened:
    12/12/2017
    Years in Business:
    7
    Business Started:
    5/5/2016
    Business Started Locally:
    5/5/2016
    Accredited Since:
    2/28/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Ayesha Khan, Director of Compliance
    • Mr. John Elmore, Managing Partner
    • Mr. Jason Delgado, Managing Partner
    Contact Information

    Principal

    • Mr. John Elmore, Managing Partner
    • Mr. Jason Delgado, Managing Partner

    Customer Contact

    • Ms. Ayesha Khan, Director of Compliance
    Additional Contact Information

    Email Addresses

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/15/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    The company has not been processing payments received in a timely manner. It seems as if they log the money received after the payment due date, whether the check has been sitting there for a week or not they then charge their various late fees related to the payment that they are not recording. When THEY record payments LATE that is their problem and should not be my problem. A change needs to happen in their work process. The 7/1/23 payment was sent 6/28/23 but not deposited by Rise until 7/21/23. On 7/17/23 they charged me $5 late fee, $20 admin fee, $3.40 delinquent interest.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Karen M

    1 star

    07/18/2021

    Rise Management prevented closing on a condo that had sold because they did not get the documents required by law and the title company in a timely fashion. My realtor and myself tried without success to get a response to phone calls and emails. These were never answered or returned.

    Local BBB

    BBB of Greater Houston and South Texas

    BBB Reports On

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