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            Business ProfileMasters Services

            Chimney Cleaning

            Contact Information

            11665 Fuqua St Ste 607

            Houston, TX 77034-4522

            (713) 723-4854

            Customer Reviews

            5/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company specializes in chimney cleaning services and provide nuisance wildlife removal 

            Business Details

            Location of This Business
            11665 Fuqua St Ste 607, Houston, TX 77034-4522
            BBB File Opened:
            8/25/2016
            Years in Business:
            16
            Business Started:
            10/23/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • Master Services Inc
            Business Management
            • Mr. David Bishop, Customer Service Manager
            Contact Information

            Principal

            • Mr. David Bishop, Customer Service Manager

            Customer Contact

            • Mr. David Bishop, Customer Service Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a chimney sweep

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            11/19/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            The cleaned the chimney and put a cover on the top of the Chimmy less then a year ago. They checked the top and put a new Chimmy cap. I am almost 70 yrs old and didn’t get up on the rooftop to see the Chimmy. I took their professional opinion when they said everything was ok. They installed the Chimmy cap. A few months later we had a stormy day with some strong winds. I noticed the cap fell off so I called them and they came out and checked it and at I made the effort and got up there and took pictures. The mortar around the Chimmy cap was dry, cracked and falling apart. If they had seen it before and told me the mortar was dry, cracked or broken I would have had that fixed before they put the Chimmy cap on. They guarantee it and I called within the year and they made all these excuses and that had installed it correctly. To fix it now would be $ 1,000. 00 dollars. I would have had it fixed initially if these professional people would have told me.
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Trent B

            08/30/2021

            I needed to have a chimney inspection performed and tried Master Services. The appointment was easy to make, and a prompt date was set. Joshua J. came out and did a great job. He found a couple of things that needed attention, and I have much more confidence in the integrity of my chimney now. I highly recommend Master Services, and their employee Joshua J. He was well trained, professional, and a pleasure to have in my house. I plan on scheduling future inspections today. Keep up the great work!

            Local BBB

            BBB of Greater Houston and South Texas

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